Please note, this is not an open access database or repository. We have focused on creating simple summaries of reports and articles that we have accessed through websites and academic journals, with a focus on key findings, so that even if a full report is not free to access you can reference it. When possible, we include a link to wherever the original document is hosted (which may or may not be open-access). If you come across a link that is no longer active, please let us know and we can update it. There are also some reports that will have been submitted directly to the project. In this case, these reports are uploaded directly with permission from the author or publisher. Any original documents found on this site are stored in Canada on our secure servers

Health of the newcomer-serving sector in the PNT region: A survey of front-line workers in Alberta, Manitoba & Saskatchewan

The objective of the Health of the Sector (HOTS) survey is to identify challenges, strengths, and opportunities through a quantitative survey. Akin to other employee surveys, the primary objective of the HOTS survey is to evaluate and accordingly improve staff workplace-related experience in order to deliver quality settlement and integration services across the PNT region. By improving the satisfaction of front-line employees, settlement agencies will retain their competent and experienced employees and promote and encourage their long-term commitment to the organization. The objective of the Health of the Sector (HOTS) survey is to identify challenges, strengths, and opportunities through a quantitative survey. Akin to other employee surveys, the primary objective of the HOTS survey is to evaluate and accordingly improve staff workplace-related experience in order to deliver quality settlement and integration services across the PNT region. By improving the satisfaction of front-line employees, settlement agencies will retain their competent and experienced employees and promote and encourage their long-term commitment to the organization.
This publication has no Abstract to dispaly

Assessing the experiences of immigrants receiving primary care during COVID-19: A mixed-methods study

The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy. The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy.
This publication has no Abstract to dispaly

CCIS Centre for Refugee Resilience: Youth Therapy 2020-2021 Evaluation

The CCIS Centre for Refugee Resilience Youth Therapy 2020-2021 Evaluation is a report that highlights the positive impact of the Youth Therapy Program on immigrant and refugee children and their families. The report provides an overview of the mental health services offered by the program, including individual and group therapy, as well as the use of interpreters to ensure multilingual accessibility. The report also emphasizes the importance of confidentiality in the program and provides data on the success of the program in helping children heal from trauma. The report concludes with a list of resources consulted in the evaluation, including academic studies and government reports. Overall, the report demonstrates the effectiveness of the CCIS Centre for Refugee Resilience Youth Therapy program in supporting the mental health and well-being of immigrant and refugee children. The CCIS Centre for Refugee Resilience Youth Therapy 2020-2021 Evaluation is a report that highlights the positive impact of the Youth Therapy Program on immigrant and refugee children and their families. The report provides an overview of the mental health services offered by the program, including individual and group therapy, as well as the use of interpreters to ensure multilingual accessibility. The report also emphasizes the importance of confidentiality in the program and provides data on the success of the program in helping children heal from trauma. The report concludes with a list of resources consulted in the evaluation, including academic studies and government reports. Overall, the report demonstrates the effectiveness of the CCIS Centre for Refugee Resilience Youth Therapy program in supporting the mental health and well-being of immigrant and refugee children.
This publication has no Abstract to dispaly

Exploring beneficial practices of mental health professionals working with refugees

Evidence suggests that despite growing numbers of refugees entering Alberta each year, there may not be enough counsellors equipped to provide helping services. Within the counselling context, refugees are identified as at risk for developing complex psychological challenges, requiring culturally sensitive counselling that incorporates diverse culture and language differences. This case study explored how three Alberta-based mental health professionals provide helpful counselling services to refugees and how they prepared to attain competencies and relevant experiences required for providing appropriate, culturally sensitive interventions to refugees. Evidence suggests that despite growing numbers of refugees entering Alberta each year, there may not be enough counsellors equipped to provide helping services. Within the counselling context, refugees are identified as at risk for developing complex psychological challenges, requiring culturally sensitive counselling that incorporates diverse culture and language differences. This case study explored how three Alberta-based mental health professionals provide helpful counselling services to refugees and how they prepared to attain competencies and relevant experiences required for providing appropriate, culturally sensitive interventions to refugees.
This publication has no Abstract to dispaly

Understanding newcomers’ experiences of inclusion

The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being. The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being.
This publication has no Abstract to dispaly

Suffering and pain: Racialized immigrant women’s use of mental health services in Lethbridge, Alberta

Drawing on in-depth interviews with 13 racialized immigrant women, this research explores experiences of using mental health services in Lethbridge, Alberta. The women’s narratives serve as a thread linking psychiatric, neoliberal, colonial, patriarchal, and other power relations. The treatments focused on the women’s concerns as individualized; the resulting prescription of antidepressants and psychotherapy required self-colonization to relieve their pain, complicating several women’s experiences of using mental health services. Some women found medical interventions beneficial to their wellbeing, while others resisted psychiatric knowledge at various points because of the embodied suffering they faced, and their reliance on conflicting cultural beliefs and healing systems. By analyzing these women’s experiences, I offer a rethinking of the biomedical conceptualization of mental illness as a natural and universally occurring pathology. Ultimately, I argue that current framings of mental illness obscure the intersectional power relations that played an important role in contributing to these women’s distress. Drawing on in-depth interviews with 13 racialized immigrant women, this research explores experiences of using mental health services in Lethbridge, Alberta. The women’s narratives serve as a thread linking psychiatric, neoliberal, colonial, patriarchal, and other power relations. The treatments focused on the women’s concerns as individualized; the resulting prescription of antidepressants and psychotherapy required self-colonization to relieve their pain, complicating several women’s experiences of using mental health services. Some women found medical interventions beneficial to their wellbeing, while others resisted psychiatric knowledge at various points because of the embodied suffering they faced, and their reliance on conflicting cultural beliefs and healing systems. By analyzing these women’s experiences, I offer a rethinking of the biomedical conceptualization of mental illness as a natural and universally occurring pathology. Ultimately, I argue that current framings of mental illness obscure the intersectional power relations that played an important role in contributing to these women’s distress.
This publication has no Abstract to dispaly

Central Alberta Refugee Effort (C.A.R.E) Annual Report 2020-2021

The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement. The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement.
This publication has no Abstract to dispaly

Edmonton Immigrant Services Association Annual Report (2020-2021)

Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532. Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
This publication has no Abstract to dispaly

The Housing Stories of Newcomers in Edmonton: A snapshot of the lived experience

This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city. This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city.
This publication has no Abstract to dispaly

What We Heard: Educators Supporting Newcomer Families

Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families. Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families.
This publication has no Abstract to dispaly