Research Library

Edmonton Immigrant Services Association Annual Report (2020-2021)

Abstract
Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
Authors: Edmonton Immigrant Services Association Publication Date: 1/1/2021

Publication Type: Report

URL:https://www.eisa-edmonton.org/wp-content/uploads/2021/06/EISA-2021-AGM-Report_Final.pdf
Notes

Community organizations

  • Edmonton Immigrant Services Association (EISA)

Key findings

  • Transitioning to virtual services during the COVID-19 pandemic highlighted inequities in access and knowledge of technology
  • Cancelling direct services led to increased demand
  • EISA supported 5689 clients in 2020-2021
  • EISA’s end of year net assets was $1,002,532

Key populations

Immigrants in Edmonton

Open access: Yes

Future research / gaps identified:

n/a

Integration timeline

  • Newcomers (not defined)

Key recommendations

  • Improve service delivery through technological capacity building, innovative delivery, and partnerships

Location

  • Edmonton, Alberta

Collections resettlement-integration

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