Please note, this is not an open access database or repository. We have focused on creating simple summaries of reports and articles that we have accessed through websites and academic journals, with a focus on key findings, so that even if a full report is not free to access you can reference it. When possible, we include a link to wherever the original document is hosted (which may or may not be open-access). If you come across a link that is no longer active, please let us know and we can update it. There are also some reports that will have been submitted directly to the project. In this case, these reports are uploaded directly with permission from the author or publisher. Any original documents found on this site are stored in Canada on our secure servers

Understanding newcomers’ experiences of inclusion

The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being. The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being.
This publication has no Abstract to dispaly

Central Alberta Refugee Effort (C.A.R.E) Annual Report 2020-2021

The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement. The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement.
This publication has no Abstract to dispaly

Does Community Size Matter in the Settlement Process? The Experience of Syrian Refugees in Lethbridge in Alberta, Canada

The article documents refugee experience in the first year of their settlement in a small city in Canada and then explores whether the size of the community matters in the settlement processes. This is based on an extensive study of Syrian refugee settlement experiences in one large Canadian city (Edmonton) and one small Canadian city (Lethbridge). The findings argue that contrary to existing scholarly literature, small municipalities such as Lethbridge were more creative, nimble, and efficient in settling Syrian newcomers. In small cities, however, lack of denominational and non-denominational organizations to complement government assistance, the onset of compassionate fatigue among the city dwellers, and limited retention of newcomers due to limited employment opportunity are real threats to the settlement process immediately after newcomers’ arrival and in the long term. A more substantial role of municipal governments in the refugee resettlement process is recommended to offset the disproportionate burden settlement sector carries. The article documents refugee experience in the first year of their settlement in a small city in Canada and then explores whether the size of the community matters in the settlement processes. This is based on an extensive study of Syrian refugee settlement experiences in one large Canadian city (Edmonton) and one small Canadian city (Lethbridge). The findings argue that contrary to existing scholarly literature, small municipalities such as Lethbridge were more creative, nimble, and efficient in settling Syrian newcomers. In small cities, however, lack of denominational and non-denominational organizations to complement government assistance, the onset of compassionate fatigue among the city dwellers, and limited retention of newcomers due to limited employment opportunity are real threats to the settlement process immediately after newcomers’ arrival and in the long term. A more substantial role of municipal governments in the refugee resettlement process is recommended to offset the disproportionate burden settlement sector carries.
This publication has no Abstract to dispaly

Edmonton Immigrant Services Association Annual Report (2020-2021)

Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532. Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
This publication has no Abstract to dispaly

The Housing Stories of Newcomers in Edmonton: A snapshot of the lived experience

This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city. This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city.
This publication has no Abstract to dispaly

How Have Members of Edmonton’s Islamic Community Been Doing During the Pandemic? A Summary of Survey Results

The Islamic Family and Social Services Association (IFSSA) conducted a survey of Edmonton’s Muslim community to understand their specific needs and challenges during the COVID-19 pandemic. Just under 20% of the community had partial knowledge, no knowledge, or an uncertain amount of knowledge about COVID-19, where the two most popular information sources were the government and social media. A third of respondents did not have adequate resources for physical distancing. Mental health was the highest reported concern for the community, and the IFSSA proposes recommendations for improving mental healthcare access and information sharing. The Islamic Family and Social Services Association (IFSSA) conducted a survey of Edmonton’s Muslim community to understand their specific needs and challenges during the COVID-19 pandemic. Just under 20% of the community had partial knowledge, no knowledge, or an uncertain amount of knowledge about COVID-19, where the two most popular information sources were the government and social media. A third of respondents did not have adequate resources for physical distancing. Mental health was the highest reported concern for the community, and the IFSSA proposes recommendations for improving mental healthcare access and information sharing.
This publication has no Abstract to dispaly

What We Heard: Educators Supporting Newcomer Families

Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families. Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families.
This publication has no Abstract to dispaly

“Language alludes to everything”: A pilot study on front-line worker experience with newcomer integration

There remains an ongoing need to address not only the post-migration experiences of newcomers settling in Calgary but also to understand how systems that serve them perceive, make sense of, and contribute to these experiences. By hearing from those who work with newcomers within the institutional settings that support newcomers, we can begin to understand some complexities of newcomer integration. The purpose of this qualitative pilot study was to explore the perceptions that front-line workers hold regarding needs and experiences of newcomers. This study involved a series of eleven semi-structured interviews with workers at an immigrant-serving language-learning agency which were analyzed using thematic coding. The findings highlighted: front-line workers perception of their newcomer cli-ents’ identity in connection to language; the clients’ emotional burden and sense of belonging; and the challenges clients faced balancing everyday commitments. Moreover, this study explored the front-line worker’s role in cultural brokerage and promoting wellness. This study provided reason to value the practices and interpretations that front-line workers have of the newcomer experience due to the role they play in creating a sense of integration for newcom-ers. The interpretations that surfaced in this study sheds light on the complexity that both front-line workers and newcomers face and implies that further research and interventions are needed to ensure successful integration There remains an ongoing need to address not only the post-migration experiences of newcomers settling in Calgary but also to understand how systems that serve them perceive, make sense of, and contribute to these experiences. By hearing from those who work with newcomers within the institutional settings that support newcomers, we can begin to understand some complexities of newcomer integration. The purpose of this qualitative pilot study was to explore the perceptions that front-line workers hold regarding needs and experiences of newcomers. This study involved a series of eleven semi-structured interviews with workers at an immigrant-serving language-learning agency which were analyzed using thematic coding. The findings highlighted: front-line workers perception of their newcomer cli-ents’ identity in connection to language; the clients’ emotional burden and sense of belonging; and the challenges clients faced balancing everyday commitments. Moreover, this study explored the front-line worker’s role in cultural brokerage and promoting wellness. This study provided reason to value the practices and interpretations that front-line workers have of the newcomer experience due to the role they play in creating a sense of integration for newcom-ers. The interpretations that surfaced in this study sheds light on the complexity that both front-line workers and newcomers face and implies that further research and interventions are needed to ensure successful integration
This publication has no Abstract to dispaly

Mental health needs of working immigrant women in Calgary: the intersections of influences

The increasing population of working immigrant women in Canada demands special considerations surrounding their mental health. This exploratory-descriptive qualitative research has investigated the influences on the mental well-being of 14 working immigrant women in Calgary. Participants were interviewed to describe their unique experiences at the intersections of race, gender, religion, work, and social class, and to discuss useful interventions that support their mental wellbeing. The findings demonstrated that migration to Canada had provided participants with high awareness about mental health; however, stigma, religious beliefs, financial concerns, and discriminatory behavior in healthcare services were barriers to pursue mental health care. Racism, microaggressions, intersectional discrimination, language barriers, and employment difficulties had adversely affected their mental well-being. Conversely, freedom, security, and multiculturalism were some of the advantages of living in Canada. Ultimately, working immigrant women’s needs were discussed as individual/micro-, meso-, and macro-level interventions based on ecological model. The increasing population of working immigrant women in Canada demands special considerations surrounding their mental health. This exploratory-descriptive qualitative research has investigated the influences on the mental well-being of 14 working immigrant women in Calgary. Participants were interviewed to describe their unique experiences at the intersections of race, gender, religion, work, and social class, and to discuss useful interventions that support their mental wellbeing. The findings demonstrated that migration to Canada had provided participants with high awareness about mental health; however, stigma, religious beliefs, financial concerns, and discriminatory behavior in healthcare services were barriers to pursue mental health care. Racism, microaggressions, intersectional discrimination, language barriers, and employment difficulties had adversely affected their mental well-being. Conversely, freedom, security, and multiculturalism were some of the advantages of living in Canada. Ultimately, working immigrant women’s needs were discussed as individual/micro-, meso-, and macro-level interventions based on ecological model.
This publication has no Abstract to dispaly

Referral in Alberta’s Settlement and Integration Sector

Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement. Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement.
This publication has no Abstract to dispaly