Research Library

The purpose of this chapter is to discuss continuing professional development (CPD) for Teaching English to Speakers of Other Languages (TESOL) instructors in the Language Instruction for Newcomers to Canada (LINC) programme in the province of Alberta, Canada. LINC is a federally funded, tuition-free, basic English language training programme for beginner to intermediate adult learners that is designed to facilitate immigrants’ integration into Canadian society. The Teachers of English as a Second Language (TESL) Canada Federation and provincial professional associations such as the Alberta Teachers of English as a Second Language (ATESL) also organize professional development (PD) activities (e.g., conferences, workshops, webinars). However, these PD activities are typically one-shot events where the learning facilitator determines the learning objectives, but these objectives may not necessarily align with individual instructors’ CPD needs. Over the past decade, groups of LINC instructors with diverse teaching experiences have been participating in researcher-supported professional reading groups as an additional form of informal, situated CPD in Alberta. The group members regularly select and read peer-reviewed articles and meet to discuss articles during unpaid time as a way to address their shared, current CPD needs and goals. They also complete researcher-designed questionnaires and participate in focus group interviews that ask them to reflect on and document the impact that the information in the articles and group discussions had on their professional practices. In these groups, the members reflect on their own practices, and combine one another’s knowledge and experience with the information in the articles to co-create innovative, research-informed solutions to their classroom issues. The purpose of this chapter is to discuss continuing professional development (CPD) for Teaching English to Speakers of Other Languages (TESOL) instructors in the Language Instruction for Newcomers to Canada (LINC) programme in the province of Alberta, Canada. LINC is a federally funded, tuition-free, basic English language training programme for beginner to intermediate adult learners that is designed to facilitate immigrants’ integration into Canadian society. The Teachers of English as a Second Language (TESL) Canada Federation and provincial professional associations such as the Alberta Teachers of English as a Second Language (ATESL) also organize professional development (PD) activities (e.g., conferences, workshops, webinars). However, these PD activities are typically one-shot events where the learning facilitator determines the learning objectives, but these objectives may not necessarily align with individual instructors’ CPD needs. Over the past decade, groups of LINC instructors with diverse teaching experiences have been participating in researcher-supported professional reading groups as an additional form of informal, situated CPD in Alberta. The group members regularly select and read peer-reviewed articles and meet to discuss articles during unpaid time as a way to address their shared, current CPD needs and goals. They also complete researcher-designed questionnaires and participate in focus group interviews that ask them to reflect on and document the impact that the information in the articles and group discussions had on their professional practices. In these groups, the members reflect on their own practices, and combine one another’s knowledge and experience with the information in the articles to co-create innovative, research-informed solutions to their classroom issues.
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This evaluation plan provides a basic framework and steps for assessing the new immigrant service programs conducted at ASSIST Community Services Center and AHC (Action for Healthy Community) in Edmonton. It includes important and typical indicators as examples. The plan primarily applies the Impact Evaluation Process theory (Guerra-López & Toker, 2007) and a program logic model to design and plan the evaluation. The goal is to conduct these assessment steps to provide applicable suggestions or updates for these programs. This will help improve new immigrant settlement programs, enabling them to better address existing and upcoming challenges and optimize their outcomes as expected. This evaluation plan provides a basic framework and steps for assessing the new immigrant service programs conducted at ASSIST Community Services Center and AHC (Action for Healthy Community) in Edmonton. It includes important and typical indicators as examples. The plan primarily applies the Impact Evaluation Process theory (Guerra-López & Toker, 2007) and a program logic model to design and plan the evaluation. The goal is to conduct these assessment steps to provide applicable suggestions or updates for these programs. This will help improve new immigrant settlement programs, enabling them to better address existing and upcoming challenges and optimize their outcomes as expected.
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Due to the ongoing conflict in Syria, approximately 50,000 Syrian refugees arrived in Canada between 2015 and 2020. Upon arrival, Syrians needed to find housing, employment, healthcare, and language training. They also had to address psychosocial needs, such as cultivating social supports and establishing a sense of safety, which are critical for mitigating trauma and stress related to resettlement. In March 2020, the global COVID-19 pandemic was declared, and disproportionately impacted refugees by compounding pre-existing and systemic health, social, and economic inequities. Refugees are identified as particularly vulnerable during the pandemic due to the precarious working, living, economic, and health conditions they often face. Only three Canadian studies to date have explored Syrian refugee experiences during COVID-19: one used quantitative methods, the other focused on postnatal women, and one explored housing stability. Therefore, there is a dearth of qualitative information regarding how Syrian refugees in Canada have been impacted by the pandemic, especially regarding their psychosocial adaptation during this period. This study explored the impact of the COVID-19 pandemic for Syrian refugees in Canada and identified supports needed, from the perspectives of Syrian refugees themselves. This study is embedded within a broader community-based participatory research project investigating psychosocial adaptation with the Syrian refugee community and used qualitative description and thematic analysis to examine semi-structured interviews conducted with 10 Syrian refugees. Due to the ongoing conflict in Syria, approximately 50,000 Syrian refugees arrived in Canada between 2015 and 2020. Upon arrival, Syrians needed to find housing, employment, healthcare, and language training. They also had to address psychosocial needs, such as cultivating social supports and establishing a sense of safety, which are critical for mitigating trauma and stress related to resettlement. In March 2020, the global COVID-19 pandemic was declared, and disproportionately impacted refugees by compounding pre-existing and systemic health, social, and economic inequities. Refugees are identified as particularly vulnerable during the pandemic due to the precarious working, living, economic, and health conditions they often face. Only three Canadian studies to date have explored Syrian refugee experiences during COVID-19: one used quantitative methods, the other focused on postnatal women, and one explored housing stability. Therefore, there is a dearth of qualitative information regarding how Syrian refugees in Canada have been impacted by the pandemic, especially regarding their psychosocial adaptation during this period. This study explored the impact of the COVID-19 pandemic for Syrian refugees in Canada and identified supports needed, from the perspectives of Syrian refugees themselves. This study is embedded within a broader community-based participatory research project investigating psychosocial adaptation with the Syrian refugee community and used qualitative description and thematic analysis to examine semi-structured interviews conducted with 10 Syrian refugees.
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The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services? The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services?
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The City of Calgary Public Safety Anti-Racism Action Strategy aims to prevent and mitigate systemic racism and racialization in public safety and City programs and services. The strategy highlights the need to examine policies, bylaws, and legislation that regulate behaviors, statements, or decisions that cause or sustain racism and racialization. It also emphasizes the importance of community engagement in supporting The City’s efforts to become anti-racist. This Action Strategy is instrumental in the development of The City of Calgary Anti-Racism Strategic Plan 2023-2027, which provides an overview of strategic actions to create equitable and fair protection, treatment, and outcomes for all Calgarians by enhancing public safety, dignity, order, and peace. The City of Calgary Public Safety Anti-Racism Action Strategy aims to prevent and mitigate systemic racism and racialization in public safety and City programs and services. The strategy highlights the need to examine policies, bylaws, and legislation that regulate behaviors, statements, or decisions that cause or sustain racism and racialization. It also emphasizes the importance of community engagement in supporting The City’s efforts to become anti-racist. This Action Strategy is instrumental in the development of The City of Calgary Anti-Racism Strategic Plan 2023-2027, which provides an overview of strategic actions to create equitable and fair protection, treatment, and outcomes for all Calgarians by enhancing public safety, dignity, order, and peace.
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This strategy outlines the City of Calgary’s commitment to creating a racially-just community. It emphasizes the importance of collective anti-racism work, organizational stamina, anti-racist leadership, and intentional centering of the lived experiences of Indigenous, Black, and diverse Racialized employees. The strategy also highlights the need for a focused approach to address the root causes of systemic racism and oppression. It emphasizes accountability as a public service organization and aims to embed it into the change process. Overall, this strategy serves as a roadmap for the City of Calgary’s efforts towards creating an inclusive and equitable community for all its residents. This strategy outlines the City of Calgary’s commitment to creating a racially-just community. It emphasizes the importance of collective anti-racism work, organizational stamina, anti-racist leadership, and intentional centering of the lived experiences of Indigenous, Black, and diverse Racialized employees. The strategy also highlights the need for a focused approach to address the root causes of systemic racism and oppression. It emphasizes accountability as a public service organization and aims to embed it into the change process. Overall, this strategy serves as a roadmap for the City of Calgary’s efforts towards creating an inclusive and equitable community for all its residents.
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The City of Calgary Anti-Racism Maturity Model provides a 5 Level pathway to achieving an anti-racist Calgary. The 5 Levels are: 1) compliance, 2) complacency, 3) awareness, 4) integration, and 5) anti-racist. Since the 2022 assessment, Calgary is currently at Level 2: complacency. The City of Calgary Anti-Racism Strategic Plan 2023-2027 aims to reach Level 5: anti-racist. The City of Calgary Anti-Racism Maturity Model provides a 5 Level pathway to achieving an anti-racist Calgary. The 5 Levels are: 1) compliance, 2) complacency, 3) awareness, 4) integration, and 5) anti-racist. Since the 2022 assessment, Calgary is currently at Level 2: complacency. The City of Calgary Anti-Racism Strategic Plan 2023-2027 aims to reach Level 5: anti-racist.
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Canada’s National Housing Strategy (2017) identifies LGBTQ2 people and newcomers (including refugees) as vulnerable groups within Canada’s housing system. Members of each group are known to experience significant barriers to housing in Canada. However, the unique experiences of LGBTQ refugees—who fall into both groups—have yet to be investigated. This thesis asks: To what extent are LGBTQ refugees able to access safe, stable and affordable housing in Alberta, Canada? Interviews and policy analysis found that LGBTQ refugees do not have adequate access to safe, stable and affordable housing in the province. They continue to experience significant barriers related to affordability, social housing supply, and discrimination, among other factors. Policy recommendations are also included in this thesis. Canada’s National Housing Strategy (2017) identifies LGBTQ2 people and newcomers (including refugees) as vulnerable groups within Canada’s housing system. Members of each group are known to experience significant barriers to housing in Canada. However, the unique experiences of LGBTQ refugees—who fall into both groups—have yet to be investigated. This thesis asks: To what extent are LGBTQ refugees able to access safe, stable and affordable housing in Alberta, Canada? Interviews and policy analysis found that LGBTQ refugees do not have adequate access to safe, stable and affordable housing in the province. They continue to experience significant barriers related to affordability, social housing supply, and discrimination, among other factors. Policy recommendations are also included in this thesis.
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This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region. This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region.
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The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy. The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy.
This publication has no Abstract to dispaly