Please note, this is not an open access database or repository. We have focused on creating simple summaries of reports and articles that we have accessed through websites and academic journals, with a focus on key findings, so that even if a full report is not free to access you can reference it. When possible, we include a link to wherever the original document is hosted (which may or may not be open-access). If you come across a link that is no longer active, please let us know and we can update it. There are also some reports that will have been submitted directly to the project. In this case, these reports are uploaded directly with permission from the author or publisher. Any original documents found on this site are stored in Canada on our secure servers

Continuing Professional Development for TESOL Instructors Working in Canadian Settlement Language Training Programmes in Alberta

The purpose of this chapter is to discuss continuing professional development (CPD) for Teaching English to Speakers of Other Languages (TESOL) instructors in the Language Instruction for Newcomers to Canada (LINC) programme in the province of Alberta, Canada. LINC is a federally funded, tuition-free, basic English language training programme for beginner to intermediate adult learners that is designed to facilitate immigrants’ integration into Canadian society. The Teachers of English as a Second Language (TESL) Canada Federation and provincial professional associations such as the Alberta Teachers of English as a Second Language (ATESL) also organize professional development (PD) activities (e.g., conferences, workshops, webinars). However, these PD activities are typically one-shot events where the learning facilitator determines the learning objectives, but these objectives may not necessarily align with individual instructors’ CPD needs. Over the past decade, groups of LINC instructors with diverse teaching experiences have been participating in researcher-supported professional reading groups as an additional form of informal, situated CPD in Alberta. The group members regularly select and read peer-reviewed articles and meet to discuss articles during unpaid time as a way to address their shared, current CPD needs and goals. They also complete researcher-designed questionnaires and participate in focus group interviews that ask them to reflect on and document the impact that the information in the articles and group discussions had on their professional practices. In these groups, the members reflect on their own practices, and combine one another’s knowledge and experience with the information in the articles to co-create innovative, research-informed solutions to their classroom issues. The purpose of this chapter is to discuss continuing professional development (CPD) for Teaching English to Speakers of Other Languages (TESOL) instructors in the Language Instruction for Newcomers to Canada (LINC) programme in the province of Alberta, Canada. LINC is a federally funded, tuition-free, basic English language training programme for beginner to intermediate adult learners that is designed to facilitate immigrants’ integration into Canadian society. The Teachers of English as a Second Language (TESL) Canada Federation and provincial professional associations such as the Alberta Teachers of English as a Second Language (ATESL) also organize professional development (PD) activities (e.g., conferences, workshops, webinars). However, these PD activities are typically one-shot events where the learning facilitator determines the learning objectives, but these objectives may not necessarily align with individual instructors’ CPD needs. Over the past decade, groups of LINC instructors with diverse teaching experiences have been participating in researcher-supported professional reading groups as an additional form of informal, situated CPD in Alberta. The group members regularly select and read peer-reviewed articles and meet to discuss articles during unpaid time as a way to address their shared, current CPD needs and goals. They also complete researcher-designed questionnaires and participate in focus group interviews that ask them to reflect on and document the impact that the information in the articles and group discussions had on their professional practices. In these groups, the members reflect on their own practices, and combine one another’s knowledge and experience with the information in the articles to co-create innovative, research-informed solutions to their classroom issues.
This publication has no Abstract to dispaly

CCIS Centre for Refugee Resilience Youth-Family Therapy Evaluation

The CCIS Centre for Refugee Resilience Youth-Family Therapy Evaluation report highlights the positive impact of therapy services provided by CCIS to immigrant and refugee families in Calgary. The report covers the evaluation methods, client demographics, therapy outcomes, perspectives on coordinated family supports, opportunities for improvement, and conclusions and recommendations. The report also includes case examples and an executive summary. The evaluation shows that CCIS has been successful in addressing the trauma-related experiences of newcomer families and provides recommendations for further improvement. The CCIS Centre for Refugee Resilience Youth-Family Therapy Evaluation report highlights the positive impact of therapy services provided by CCIS to immigrant and refugee families in Calgary. The report covers the evaluation methods, client demographics, therapy outcomes, perspectives on coordinated family supports, opportunities for improvement, and conclusions and recommendations. The report also includes case examples and an executive summary. The evaluation shows that CCIS has been successful in addressing the trauma-related experiences of newcomer families and provides recommendations for further improvement.
This publication has no Abstract to dispaly

The implementation of community translation by newcomer serving organizations in the city of Edmonton

The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services? The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services?
This publication has no Abstract to dispaly

Vicarious resilience among ethnic minority counsellors working with attempted genocide survivors

This qualitative study used basic interpretive inquiry to explore experiences of vicarious resilience among racialized and ethnically diverse mental health practitioners who have worked with resilient attempted genocide survivor clients within a counselling setting. Five self-identified racialized and ethnically diverse mental health practitioners participated in semistructured interviews regarding their experiences. This qualitative study used basic interpretive inquiry to explore experiences of vicarious resilience among racialized and ethnically diverse mental health practitioners who have worked with resilient attempted genocide survivor clients within a counselling setting. Five self-identified racialized and ethnically diverse mental health practitioners participated in semistructured interviews regarding their experiences.
This publication has no Abstract to dispaly

Experiences of depression among African immigrant men in Southern Alberta, Canada

The purpose of this study was to explore the experiences of depression among African immigrant men in Southern Alberta. The study adopted an exploratory descriptive qualitative research design using focused semi-structured interviews with ten African immigrant men. Thematic analysis showed that African men went through episodes of sadness and frustrations due to intersection of challenges post-migration, which negatively impacted both their physical and mental health. However, instead of seeking professional help, they employed a series of coping mechanisms to mitigate, tolerate, or overcome the mental distress. It was evident that African men’s cultural constructions around masculinity influenced how they perceived, interpreted, and expressed their mental distress. Culture and masculinity also shaped their strategies for coping with the mental distress and behaviour towards help-seeking. It is recommended that stakeholders and policy makers apply cultural safety approaches to support African immigrant men to enhance their mental well-being. The purpose of this study was to explore the experiences of depression among African immigrant men in Southern Alberta. The study adopted an exploratory descriptive qualitative research design using focused semi-structured interviews with ten African immigrant men. Thematic analysis showed that African men went through episodes of sadness and frustrations due to intersection of challenges post-migration, which negatively impacted both their physical and mental health. However, instead of seeking professional help, they employed a series of coping mechanisms to mitigate, tolerate, or overcome the mental distress. It was evident that African men’s cultural constructions around masculinity influenced how they perceived, interpreted, and expressed their mental distress. Culture and masculinity also shaped their strategies for coping with the mental distress and behaviour towards help-seeking. It is recommended that stakeholders and policy makers apply cultural safety approaches to support African immigrant men to enhance their mental well-being.
This publication has no Abstract to dispaly

CCIS Centre for Refugee Resilience: Evaluation of Online Therapy for Refugees (June 27th, 2022)

This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes. This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes.
This publication has no Abstract to dispaly

Health of the Newcomer-Serving Sector in the PNT Region: A survey of front-line workers in Alberta, Manitoba and Saskatchewan – Disaggregated data summary for language training

This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region. This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region.
This publication has no Abstract to dispaly

Sharing settlement and integration practices that work – Family Conflict Prevention Program: A Pathways to Prosperity Projec

The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence. The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence.
This publication has no Abstract to dispaly

Assessing the experiences of immigrants receiving primary care during COVID-19: A mixed-methods study

The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy. The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy.
This publication has no Abstract to dispaly

Exploring beneficial practices of mental health professionals working with refugees

Evidence suggests that despite growing numbers of refugees entering Alberta each year, there may not be enough counsellors equipped to provide helping services. Within the counselling context, refugees are identified as at risk for developing complex psychological challenges, requiring culturally sensitive counselling that incorporates diverse culture and language differences. This case study explored how three Alberta-based mental health professionals provide helpful counselling services to refugees and how they prepared to attain competencies and relevant experiences required for providing appropriate, culturally sensitive interventions to refugees. Evidence suggests that despite growing numbers of refugees entering Alberta each year, there may not be enough counsellors equipped to provide helping services. Within the counselling context, refugees are identified as at risk for developing complex psychological challenges, requiring culturally sensitive counselling that incorporates diverse culture and language differences. This case study explored how three Alberta-based mental health professionals provide helpful counselling services to refugees and how they prepared to attain competencies and relevant experiences required for providing appropriate, culturally sensitive interventions to refugees.
This publication has no Abstract to dispaly