The CCIS Centre for Refugee Resilience Youth-Family Therapy Evaluation report highlights the positive impact of therapy services provided by CCIS to immigrant and refugee families in Calgary. The report covers the evaluation methods, client demographics, therapy outcomes, perspectives on coordinated family supports, opportunities for improvement, and conclusions and recommendations. The report also includes case examples and an executive summary. The evaluation shows that CCIS has been successful in addressing the trauma-related experiences of newcomer families and provides recommendations for further improvement. The CCIS Centre for Refugee Resilience Youth-Family Therapy Evaluation report highlights the positive impact of therapy services provided by CCIS to immigrant and refugee families in Calgary. The report covers the evaluation methods, client demographics, therapy outcomes, perspectives on coordinated family supports, opportunities for improvement, and conclusions and recommendations. The report also includes case examples and an executive summary. The evaluation shows that CCIS has been successful in addressing the trauma-related experiences of newcomer families and provides recommendations for further improvement.
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This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes. This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes.
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The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence. The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence.
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The Islamic Family and Social Services Association (IFSSA) conducted a survey of Edmonton’s Muslim community to understand their specific needs and challenges during the COVID-19 pandemic. Just under 20% of the community had partial knowledge, no knowledge, or an uncertain amount of knowledge about COVID-19, where the two most popular information sources were the government and social media. A third of respondents did not have adequate resources for physical distancing. Mental health was the highest reported concern for the community, and the IFSSA proposes recommendations for improving mental healthcare access and information sharing. The Islamic Family and Social Services Association (IFSSA) conducted a survey of Edmonton’s Muslim community to understand their specific needs and challenges during the COVID-19 pandemic. Just under 20% of the community had partial knowledge, no knowledge, or an uncertain amount of knowledge about COVID-19, where the two most popular information sources were the government and social media. A third of respondents did not have adequate resources for physical distancing. Mental health was the highest reported concern for the community, and the IFSSA proposes recommendations for improving mental healthcare access and information sharing.
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Research is lacking on the intersection between being trans or non-binary and a newcomer in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Reasons for immigration included: persecution, humanitarian claims, to access gender-affirming healthcare, employment, and/or education. Only 1 in 5 trans or non-binary newcomers accessed a settlement service within their first year in Canada. Trans or non-binary newcomers were 2x as likely to NOT have a primary healthcare provider than trans or non-binary second generation immigrants and trans or non-binary immigrants who have been in Canada for more than 5 years. Research is lacking on the intersection between being trans or non-binary and a newcomer in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Reasons for immigration included: persecution, humanitarian claims, to access gender-affirming healthcare, employment, and/or education. Only 1 in 5 trans or non-binary newcomers accessed a settlement service within their first year in Canada. Trans or non-binary newcomers were 2x as likely to NOT have a primary healthcare provider than trans or non-binary second generation immigrants and trans or non-binary immigrants who have been in Canada for more than 5 years.
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This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers. This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers.
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Service providers and program managers from organizations working with newcomers participated in focus groups or interviews. Questions centered on mental health challenges, opportunities and/or priorities of newcomer young men in Calgary, Edmonton and Vancouver. Service providers and program managers from organizations working with newcomers participated in focus groups or interviews. Questions centered on mental health challenges, opportunities and/or priorities of newcomer young men in Calgary, Edmonton and Vancouver.
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The Language Link for Mainstream Mental Health Project Evaluation Final Report is a comprehensive study that examines the effectiveness of interpreter services in reducing client barriers to mental health support for newcomers. The report provides valuable insights into the Language Link pilot project, which aimed to address the gaps in interpreter services for mental health support. The report includes a detailed analysis of the demographics of the clients served by the program, as well as the effectiveness of the interpreter services provided. The report also makes recommendations for improving the Language Link program and enhancing access to mental health services for newcomers. Overall, this report is an essential resource for mental health professionals, policymakers, and anyone interested in improving mental health support for refugees and other newcomers. The Language Link for Mainstream Mental Health Project Evaluation Final Report is a comprehensive study that examines the effectiveness of interpreter services in reducing client barriers to mental health support for newcomers. The report provides valuable insights into the Language Link pilot project, which aimed to address the gaps in interpreter services for mental health support. The report includes a detailed analysis of the demographics of the clients served by the program, as well as the effectiveness of the interpreter services provided. The report also makes recommendations for improving the Language Link program and enhancing access to mental health services for newcomers. Overall, this report is an essential resource for mental health professionals, policymakers, and anyone interested in improving mental health support for refugees and other newcomers.
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Research is lacking on the intersection between being trans or non-binary and a racialized immigrant in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Racialized trans or non-binary participants reported alarmingly high levels of discrimination, violence, assault, fear, and negative experiences with the police and legal system. Findings from this research apply to Canada in general. Research is lacking on the intersection between being trans or non-binary and a racialized immigrant in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Racialized trans or non-binary participants reported alarmingly high levels of discrimination, violence, assault, fear, and negative experiences with the police and legal system. Findings from this research apply to Canada in general.
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