Research Library

This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city. This report sheds light on the housing challenges, experiences, strengths and resiliency of newcomers in Edmonton, AB, Canada. Survey respondents were clients who accessed services from four immigrant and refugee serving agencies in the city with clients from 54 different countries speaking 58 different languages. It serves as a valuable resource for policymakers, service providers, and community members interested in understanding and addressing the housing needs of newcomers in the city.
This publication has no Abstract to dispaly

Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families. Through focus groups with educators working with newcomer children, this study asked: 1) For newcomer families, what are indicators of quality in early learning and child care?, and 2) What are the essential dispositions child care educators demonstrate that meet the needs of newcomer children and families? 5 key themes were identified, including language barriers and tensions, the need for flexibility, and how educators can grow, seek and co-learn with newcomer families.
This publication has no Abstract to dispaly

The increasing population of working immigrant women in Canada demands special considerations surrounding their mental health. This exploratory-descriptive qualitative research has investigated the influences on the mental well-being of 14 working immigrant women in Calgary. Participants were interviewed to describe their unique experiences at the intersections of race, gender, religion, work, and social class, and to discuss useful interventions that support their mental wellbeing. The findings demonstrated that migration to Canada had provided participants with high awareness about mental health; however, stigma, religious beliefs, financial concerns, and discriminatory behavior in healthcare services were barriers to pursue mental health care. Racism, microaggressions, intersectional discrimination, language barriers, and employment difficulties had adversely affected their mental well-being. Conversely, freedom, security, and multiculturalism were some of the advantages of living in Canada. Ultimately, working immigrant women’s needs were discussed as individual/micro-, meso-, and macro-level interventions based on ecological model. The increasing population of working immigrant women in Canada demands special considerations surrounding their mental health. This exploratory-descriptive qualitative research has investigated the influences on the mental well-being of 14 working immigrant women in Calgary. Participants were interviewed to describe their unique experiences at the intersections of race, gender, religion, work, and social class, and to discuss useful interventions that support their mental wellbeing. The findings demonstrated that migration to Canada had provided participants with high awareness about mental health; however, stigma, religious beliefs, financial concerns, and discriminatory behavior in healthcare services were barriers to pursue mental health care. Racism, microaggressions, intersectional discrimination, language barriers, and employment difficulties had adversely affected their mental well-being. Conversely, freedom, security, and multiculturalism were some of the advantages of living in Canada. Ultimately, working immigrant women’s needs were discussed as individual/micro-, meso-, and macro-level interventions based on ecological model.
This publication has no Abstract to dispaly

Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement. Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement.
This publication has no Abstract to dispaly

This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers. This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers.
This publication has no Abstract to dispaly

This study’s findings contribute to a body of research that explores power dynamics within intimate partner relationships among African immigrants in Lethbridge. The purpose of this research was to 1) explore shifting power dynamics within intimate partnerships among West African immigrants in Lethbridge, Southern Alberta, Canada, and 2) to address the existing literature gap related to power dynamics within intimate partnerships among West African immigrants in Lethbridge, Southern Alberta, Canada. An exploratory descriptive qualitative research study design, incorporating semi-structured, in-depth interviews as the primary data collection technique was used to collect data from a purpose/snowball sample of individuals who have knowledge and experience of shifting power dynamics in intimate partnership following immigration to Canada. The findings of this research study indicated that gender intersected with other social, economic, and cultural factors to influence power dynamics within intimate partner relationships among West African immigrants in Lethbridge. This study’s findings contribute to a body of research that explores power dynamics within intimate partner relationships among African immigrants in Lethbridge. The purpose of this research was to 1) explore shifting power dynamics within intimate partnerships among West African immigrants in Lethbridge, Southern Alberta, Canada, and 2) to address the existing literature gap related to power dynamics within intimate partnerships among West African immigrants in Lethbridge, Southern Alberta, Canada. An exploratory descriptive qualitative research study design, incorporating semi-structured, in-depth interviews as the primary data collection technique was used to collect data from a purpose/snowball sample of individuals who have knowledge and experience of shifting power dynamics in intimate partnership following immigration to Canada. The findings of this research study indicated that gender intersected with other social, economic, and cultural factors to influence power dynamics within intimate partner relationships among West African immigrants in Lethbridge.
This publication has no Abstract to dispaly

The Calgary Local Immigration Partnership (CLIP) 2021 Newcomer Survey explores when, how and where newcomers access information as they make Calgary home and suggests areas for increased attention so that together, we can improve newcomers’ experience and settlement and integration outcomes. As Canada reopens after COVID-19 precautions lift, opportunities to review access to settlement and integration programs, to fully utilize immigrant’s vital role in both economic and societal recovery, and to remove systemic barriers for newcomers and marginalized populations present themselves. Better settlement and integration journeys in Canada require engagement by all levels of government, both the private and public sectors as well as civil society. The Calgary Local Immigration Partnership (CLIP) 2021 Newcomer Survey explores when, how and where newcomers access information as they make Calgary home and suggests areas for increased attention so that together, we can improve newcomers’ experience and settlement and integration outcomes. As Canada reopens after COVID-19 precautions lift, opportunities to review access to settlement and integration programs, to fully utilize immigrant’s vital role in both economic and societal recovery, and to remove systemic barriers for newcomers and marginalized populations present themselves. Better settlement and integration journeys in Canada require engagement by all levels of government, both the private and public sectors as well as civil society.
This publication has no Abstract to dispaly

About one in five Canadians is a former immigrant. In 2019, Canada welcomed over 340,000 permanent residents, 43,000 of whom came to Alberta.2 Starting in 2021, Canada proposes an ambitious plan to welcome even more permanent residents to Canada, increasing Canada’s population by more than 1 per cent every year for the next three years. Newcomers are an integral part of Canada; they support the local economy in towns and cities across the country by filling employment gaps and contributing their knowledge, skills and experiences to the community. Educated, skilled economic newcomers allow Canada to build its future economic capacity to address a shrinking labour force in the country. To help newcomers integrate in Canada, achieve their full potential and participate in the labour market and in society, the Government of Canada supports newcomers through settlement and integration services. The Settlement Program is characterized by a public-private partnership between the Department of Immigration, Refugees and Citizenship Canada (IRCC), provinces and territories, municipalities and many partner organizations. Settlement services are delivered by a network of local organizations and service providers to all newcomers arriving in Canada, removing barriers to their full participation in life and work in Canada and providing them with the tools needed for a smooth and fast integration into their new home – Canada. To evaluate the success of its Settlement Program, the IRCC developed a Performance Measurement Strategy. The Strategy outlines some immediate and intermediate desired outcomes of newcomer settlement and integration, including newcomers’ labour market participation and income, their ability to use the official languages, their uptake of services, participation in the community and the program’s ability to meet and adapt to their needs. To measure the level of integration by newcomers and estimate the direct and measurable outputs of program delivery, the government often uses proxy variables (such as service uptake, naturalization rate, labour market indicators and newcomers’ own sense of belonging). The introduction of Express Entry system in 2015 changed the way Canada selects immigrants. Canada now prioritizes younger, educated individuals with work experience, strong English or French language skills and the ability to integrate in Canada. These immigrants have high human capital (intangible personal attributes such as knowledge, skills, training and experience). These highly-educated skilled economic newcomers prioritize employment integration above all in the hopes of putting their knowledge, education and skills into use upon arrival in Canada. However, once in Canada, many skilled economic immigrants struggle to quickly and effectively integrate economically. This varied economic integration occurs in part because Canada’s Settlement Program is slow to respond to the needs of high skilled economic immigrants. Additional opportunities of on-the job training and improvements to the system of professional accreditation would allow newcomers to contribute their knowledge and skills to the Canadian society while enhancing their skills and easing their integration. To achieve this, settlement services must be made more accessible for all types of newcomers by offering services much sooner in the immigration process and expanding the eligibility criteria for services beyond permanent residents to include temporary residents and naturalized Canadians. To understand newcomer integration from a local perspective, I address settlement and integration services in Calgary, Alberta. As a result of the COVID-19 pandemic and a cooling off of the natural resources market, the city is experiencing unemployment levels much higher than the national average. Newcomers in Calgary are especially impacted by the recession as they tend to experience higher rates of unemployment and underemployment. With the economy predicted to be sluggish for the next few years, settlement programs are more important than ever, especially as the Government of Canada prepares to welcome over 400,000 of newcomers annually until at least 2023, some of whom will arrive in Calgary. Afterwards, I also give a preliminary overview and evaluation of the Alberta Gateway Project. About one in five Canadians is a former immigrant. In 2019, Canada welcomed over 340,000 permanent residents, 43,000 of whom came to Alberta.2 Starting in 2021, Canada proposes an ambitious plan to welcome even more permanent residents to Canada, increasing Canada’s population by more than 1 per cent every year for the next three years. Newcomers are an integral part of Canada; they support the local economy in towns and cities across the country by filling employment gaps and contributing their knowledge, skills and experiences to the community. Educated, skilled economic newcomers allow Canada to build its future economic capacity to address a shrinking labour force in the country. To help newcomers integrate in Canada, achieve their full potential and participate in the labour market and in society, the Government of Canada supports newcomers through settlement and integration services. The Settlement Program is characterized by a public-private partnership between the Department of Immigration, Refugees and Citizenship Canada (IRCC), provinces and territories, municipalities and many partner organizations. Settlement services are delivered by a network of local organizations and service providers to all newcomers arriving in Canada, removing barriers to their full participation in life and work in Canada and providing them with the tools needed for a smooth and fast integration into their new home – Canada. To evaluate the success of its Settlement Program, the IRCC developed a Performance Measurement Strategy. The Strategy outlines some immediate and intermediate desired outcomes of newcomer settlement and integration, including newcomers’ labour market participation and income, their ability to use the official languages, their uptake of services, participation in the community and the program’s ability to meet and adapt to their needs. To measure the level of integration by newcomers and estimate the direct and measurable outputs of program delivery, the government often uses proxy variables (such as service uptake, naturalization rate, labour market indicators and newcomers’ own sense of belonging). The introduction of Express Entry system in 2015 changed the way Canada selects immigrants. Canada now prioritizes younger, educated individuals with work experience, strong English or French language skills and the ability to integrate in Canada. These immigrants have high human capital (intangible personal attributes such as knowledge, skills, training and experience). These highly-educated skilled economic newcomers prioritize employment integration above all in the hopes of putting their knowledge, education and skills into use upon arrival in Canada. However, once in Canada, many skilled economic immigrants struggle to quickly and effectively integrate economically. This varied economic integration occurs in part because Canada’s Settlement Program is slow to respond to the needs of high skilled economic immigrants. Additional opportunities of on-the job training and improvements to the system of professional accreditation would allow newcomers to contribute their knowledge and skills to the Canadian society while enhancing their skills and easing their integration. To achieve this, settlement services must be made more accessible for all types of newcomers by offering services much sooner in the immigration process and expanding the eligibility criteria for services beyond permanent residents to include temporary residents and naturalized Canadians. To understand newcomer integration from a local perspective, I address settlement and integration services in Calgary, Alberta. As a result of the COVID-19 pandemic and a cooling off of the natural resources market, the city is experiencing unemployment levels much higher than the national average. Newcomers in Calgary are especially impacted by the recession as they tend to experience higher rates of unemployment and underemployment. With the economy predicted to be sluggish for the next few years, settlement programs are more important than ever, especially as the Government of Canada prepares to welcome over 400,000 of newcomers annually until at least 2023, some of whom will arrive in Calgary. Afterwards, I also give a preliminary overview and evaluation of the Alberta Gateway Project.
This publication has no Abstract to dispaly

This is a study into the early resettlement experiences of Syrian refugees across Alberta. The study explored three broad areas – employment, language and social connections. The majority of participants in the survey sample were either working in part-time jobs, students or looking for work. Employment was a key challenge for these refugees. Their skills and experience did not match job opportunities or their lack of English language skills posed as a critical barrier. The study also found that refugees were making friends and building ties, however these were still nebulous and largely transactional in nature. Male participants were more likely than women to participate in social, cultural and educational activities and smaller centres saw higher rates of participation. While most participants experienced a certain sense of belonging to Canada they simultaneously felt challenged while considering issues such as loss of identity, managing settlement concerns and combatting racism and social exclusion. Language was one of the other key challenges for incoming Syrian refugees. With low levels of English comprehension and speaking skills it was difficult to find jobs and build social relationships. Women in the survey had higher language skills and were more likely to be students or have full-time employment as compared to men. Men were more likely than women to be looking for work and struggled with English language fluency. In terms of location, small centres and large centres saw some critical differences. There were higher rates of employment and survey participants reported greater satisfaction with employment in larger centres as compared to smaller centres. Large centres also saw a higher proportion of individuals who were able to pay bills and save money. The study proposes several specific service strategies and approaches to working with Syrian refugees. These include: creating a peer navigator model; developing a trauma informed framework for practice; developing a strengths-based needs assessment process; and embedding social well-being as a core outcome for all settlement services with Syrian refugees. This is a study into the early resettlement experiences of Syrian refugees across Alberta. The study explored three broad areas – employment, language and social connections. The majority of participants in the survey sample were either working in part-time jobs, students or looking for work. Employment was a key challenge for these refugees. Their skills and experience did not match job opportunities or their lack of English language skills posed as a critical barrier. The study also found that refugees were making friends and building ties, however these were still nebulous and largely transactional in nature. Male participants were more likely than women to participate in social, cultural and educational activities and smaller centres saw higher rates of participation. While most participants experienced a certain sense of belonging to Canada they simultaneously felt challenged while considering issues such as loss of identity, managing settlement concerns and combatting racism and social exclusion. Language was one of the other key challenges for incoming Syrian refugees. With low levels of English comprehension and speaking skills it was difficult to find jobs and build social relationships. Women in the survey had higher language skills and were more likely to be students or have full-time employment as compared to men. Men were more likely than women to be looking for work and struggled with English language fluency. In terms of location, small centres and large centres saw some critical differences. There were higher rates of employment and survey participants reported greater satisfaction with employment in larger centres as compared to smaller centres. Large centres also saw a higher proportion of individuals who were able to pay bills and save money. The study proposes several specific service strategies and approaches to working with Syrian refugees. These include: creating a peer navigator model; developing a trauma informed framework for practice; developing a strengths-based needs assessment process; and embedding social well-being as a core outcome for all settlement services with Syrian refugees.
This publication has no Abstract to dispaly

In response to the specific challenges faced by culturally diverse families with family violence concerns and Children’s Services involvement, CCIS created the Cultural Brokerage Program team and the Culturally Responsive Accommodations for Family Violence program for male perpetrators of family violence. The program is a promising practice as it is: effective, efficient, sustainable, innovative, and different from existing programs. In response to the specific challenges faced by culturally diverse families with family violence concerns and Children’s Services involvement, CCIS created the Cultural Brokerage Program team and the Culturally Responsive Accommodations for Family Violence program for male perpetrators of family violence. The program is a promising practice as it is: effective, efficient, sustainable, innovative, and different from existing programs.
This publication has no Abstract to dispaly