Research Library

The objective of the Health of the Sector (HOTS) survey is to identify challenges, strengths, and opportunities through a quantitative survey. Akin to other employee surveys, the primary objective of the HOTS survey is to evaluate and accordingly improve staff workplace-related experience in order to deliver quality settlement and integration services across the PNT region. By improving the satisfaction of front-line employees, settlement agencies will retain their competent and experienced employees and promote and encourage their long-term commitment to the organization. The objective of the Health of the Sector (HOTS) survey is to identify challenges, strengths, and opportunities through a quantitative survey. Akin to other employee surveys, the primary objective of the HOTS survey is to evaluate and accordingly improve staff workplace-related experience in order to deliver quality settlement and integration services across the PNT region. By improving the satisfaction of front-line employees, settlement agencies will retain their competent and experienced employees and promote and encourage their long-term commitment to the organization.
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Grande Prairie and District Multicultural Association conducted a needs assessment and a community discussion to examine racism and discrimination against visible minorities in the city. Personal accounts of racism, racist barriers, and strategies to reduce racism and promote multiculturalism, are discussed. Grande Prairie and District Multicultural Association conducted a needs assessment and a community discussion to examine racism and discrimination against visible minorities in the city. Personal accounts of racism, racist barriers, and strategies to reduce racism and promote multiculturalism, are discussed.
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Children with disabilities are among the most at-risk groups for marginalization due to compounded disadvantages from the intersection of risk factors such as refugee status and disability status. Despite this high risk, there is no systematic data collected on this group and scant literature on the topic contributing to a feeling of invisibility. We conducted a narrative inquiry on the experiences of two Syrian refugee families with children living with disabilities. Narrative inquiry is a way to understand experience as a storied phenomenon. In order to understand the complexities of the experience as a refugee with a child living with disabilities, attending to the lived and told stories is essential. In hearing the narration of these experiences across time, place, and social contexts various narrative threads emerged. The narrative threads that resonated across the experiences of two families included waiting and a struggle for agency, as well as disruption and continuity. Children with disabilities are among the most at-risk groups for marginalization due to compounded disadvantages from the intersection of risk factors such as refugee status and disability status. Despite this high risk, there is no systematic data collected on this group and scant literature on the topic contributing to a feeling of invisibility. We conducted a narrative inquiry on the experiences of two Syrian refugee families with children living with disabilities. Narrative inquiry is a way to understand experience as a storied phenomenon. In order to understand the complexities of the experience as a refugee with a child living with disabilities, attending to the lived and told stories is essential. In hearing the narration of these experiences across time, place, and social contexts various narrative threads emerged. The narrative threads that resonated across the experiences of two families included waiting and a struggle for agency, as well as disruption and continuity.
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The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy. The entire healthcare system, including primary healthcare (PHC) services, has been disrupted since the onset of the COVID-19 pandemic. As the crisis threatens all citizens significantly, further barriers to accessing care exist for those who are most vulnerable, experience marginalization, and have pre-existing challenges. We aimed to explore immigrants’ lived experiences in accessing and receiving PHC services during the pandemic. A multiphase mixed-methods study using a sequential explanatory design was employed. The first study includes a systematic review that synthesizes the evidence on the experiences that immigrant patients have receiving PHC. Study two provides insights from a recently employed “COVID-19 Experiences and Impacts Survey” data and compares the experiences of Albertans that were born in and outside Canada. Descriptive statistics and multivariable logistic regression were performed, using STATA. The third study is a qualitative inquiry that aims to gain a deeper understanding of the newcomers’ (living in Canada ≤5 years) and providers’ experiences in PHC during the pandemic. A thematic analysis was applied, using NVivo software. Immigrants reported many challenges in accessing and receiving PHC, and these challenges have been increased since the COVID-19 pandemic. The results of this thesis yielded six recommendations that can inform PHC quality improvement initiatives and PHC policy.
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The Community Newcomer Needs Assessment is an opportunity for municipalities to learn about the strengths, weaknesses, and gaps of local services and supports for newcomers, and challenges the communities to develop a plan to address gaps and weaknesses; help municipalities assess challenges for newcomers provide information about the immigration process. Key strengths, weaknesses, and gaps in services and various challenges and opportunities for newcomers are identified in this report through the lens of the newcomer journey and the newcomer developing a sense of belonging. The Community Newcomer Needs Assessment is an opportunity for municipalities to learn about the strengths, weaknesses, and gaps of local services and supports for newcomers, and challenges the communities to develop a plan to address gaps and weaknesses; help municipalities assess challenges for newcomers provide information about the immigration process. Key strengths, weaknesses, and gaps in services and various challenges and opportunities for newcomers are identified in this report through the lens of the newcomer journey and the newcomer developing a sense of belonging.
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The CCIS Centre for Refugee Resilience Youth Therapy 2020-2021 Evaluation is a report that highlights the positive impact of the Youth Therapy Program on immigrant and refugee children and their families. The report provides an overview of the mental health services offered by the program, including individual and group therapy, as well as the use of interpreters to ensure multilingual accessibility. The report also emphasizes the importance of confidentiality in the program and provides data on the success of the program in helping children heal from trauma. The report concludes with a list of resources consulted in the evaluation, including academic studies and government reports. Overall, the report demonstrates the effectiveness of the CCIS Centre for Refugee Resilience Youth Therapy program in supporting the mental health and well-being of immigrant and refugee children. The CCIS Centre for Refugee Resilience Youth Therapy 2020-2021 Evaluation is a report that highlights the positive impact of the Youth Therapy Program on immigrant and refugee children and their families. The report provides an overview of the mental health services offered by the program, including individual and group therapy, as well as the use of interpreters to ensure multilingual accessibility. The report also emphasizes the importance of confidentiality in the program and provides data on the success of the program in helping children heal from trauma. The report concludes with a list of resources consulted in the evaluation, including academic studies and government reports. Overall, the report demonstrates the effectiveness of the CCIS Centre for Refugee Resilience Youth Therapy program in supporting the mental health and well-being of immigrant and refugee children.
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The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being. The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being.
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Drawing on in-depth interviews with 13 racialized immigrant women, this research explores experiences of using mental health services in Lethbridge, Alberta. The women’s narratives serve as a thread linking psychiatric, neoliberal, colonial, patriarchal, and other power relations. The treatments focused on the women’s concerns as individualized; the resulting prescription of antidepressants and psychotherapy required self-colonization to relieve their pain, complicating several women’s experiences of using mental health services. Some women found medical interventions beneficial to their wellbeing, while others resisted psychiatric knowledge at various points because of the embodied suffering they faced, and their reliance on conflicting cultural beliefs and healing systems. By analyzing these women’s experiences, I offer a rethinking of the biomedical conceptualization of mental illness as a natural and universally occurring pathology. Ultimately, I argue that current framings of mental illness obscure the intersectional power relations that played an important role in contributing to these women’s distress. Drawing on in-depth interviews with 13 racialized immigrant women, this research explores experiences of using mental health services in Lethbridge, Alberta. The women’s narratives serve as a thread linking psychiatric, neoliberal, colonial, patriarchal, and other power relations. The treatments focused on the women’s concerns as individualized; the resulting prescription of antidepressants and psychotherapy required self-colonization to relieve their pain, complicating several women’s experiences of using mental health services. Some women found medical interventions beneficial to their wellbeing, while others resisted psychiatric knowledge at various points because of the embodied suffering they faced, and their reliance on conflicting cultural beliefs and healing systems. By analyzing these women’s experiences, I offer a rethinking of the biomedical conceptualization of mental illness as a natural and universally occurring pathology. Ultimately, I argue that current framings of mental illness obscure the intersectional power relations that played an important role in contributing to these women’s distress.
This publication has no Abstract to dispaly

The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement. The Central Alberta Refugee Effort (C.A.R.E) based in Red Deer, AB, provides a variety of services for refugees in the area. In the 2020-2021 year, 350 students from 49 countries participated in ESL classes and training. 320 students received translation support, such as during Parent Teacher Interviews for their children. C.A.R.E additionally created online resources for the pandemic that reached 686 participants. Regarding the Red Deer region, 65 clients were assisted with settlement.
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Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532. Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
This publication has no Abstract to dispaly