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Meeting the settlement and integration needs of highly skilled economic immigrants: The role of Gateway Alberta in enhancing newcomer settlement and integration services in Calgary

About one in five Canadians is a former immigrant. In 2019, Canada welcomed over 340,000 permanent residents, 43,000 of whom came to Alberta.2 Starting in 2021, Canada proposes an ambitious plan to welcome even more permanent residents to Canada, increasing Canada’s population by more than 1 per cent every year for the next three years. Newcomers are an integral part of Canada; they support the local economy in towns and cities across the country by filling employment gaps and contributing their knowledge, skills and experiences to the community. Educated, skilled economic newcomers allow Canada to build its future economic capacity to address a shrinking labour force in the country. To help newcomers integrate in Canada, achieve their full potential and participate in the labour market and in society, the Government of Canada supports newcomers through settlement and integration services. The Settlement Program is characterized by a public-private partnership between the Department of Immigration, Refugees and Citizenship Canada (IRCC), provinces and territories, municipalities and many partner organizations. Settlement services are delivered by a network of local organizations and service providers to all newcomers arriving in Canada, removing barriers to their full participation in life and work in Canada and providing them with the tools needed for a smooth and fast integration into their new home – Canada. To evaluate the success of its Settlement Program, the IRCC developed a Performance Measurement Strategy. The Strategy outlines some immediate and intermediate desired outcomes of newcomer settlement and integration, including newcomers’ labour market participation and income, their ability to use the official languages, their uptake of services, participation in the community and the program’s ability to meet and adapt to their needs. To measure the level of integration by newcomers and estimate the direct and measurable outputs of program delivery, the government often uses proxy variables (such as service uptake, naturalization rate, labour market indicators and newcomers’ own sense of belonging). The introduction of Express Entry system in 2015 changed the way Canada selects immigrants. Canada now prioritizes younger, educated individuals with work experience, strong English or French language skills and the ability to integrate in Canada. These immigrants have high human capital (intangible personal attributes such as knowledge, skills, training and experience). These highly-educated skilled economic newcomers prioritize employment integration above all in the hopes of putting their knowledge, education and skills into use upon arrival in Canada. However, once in Canada, many skilled economic immigrants struggle to quickly and effectively integrate economically. This varied economic integration occurs in part because Canada’s Settlement Program is slow to respond to the needs of high skilled economic immigrants. Additional opportunities of on-the job training and improvements to the system of professional accreditation would allow newcomers to contribute their knowledge and skills to the Canadian society while enhancing their skills and easing their integration. To achieve this, settlement services must be made more accessible for all types of newcomers by offering services much sooner in the immigration process and expanding the eligibility criteria for services beyond permanent residents to include temporary residents and naturalized Canadians. To understand newcomer integration from a local perspective, I address settlement and integration services in Calgary, Alberta. As a result of the COVID-19 pandemic and a cooling off of the natural resources market, the city is experiencing unemployment levels much higher than the national average. Newcomers in Calgary are especially impacted by the recession as they tend to experience higher rates of unemployment and underemployment. With the economy predicted to be sluggish for the next few years, settlement programs are more important than ever, especially as the Government of Canada prepares to welcome over 400,000 of newcomers annually until at least 2023, some of whom will arrive in Calgary. Afterwards, I also give a preliminary overview and evaluation of the Alberta Gateway Project. About one in five Canadians is a former immigrant. In 2019, Canada welcomed over 340,000 permanent residents, 43,000 of whom came to Alberta.2 Starting in 2021, Canada proposes an ambitious plan to welcome even more permanent residents to Canada, increasing Canada’s population by more than 1 per cent every year for the next three years. Newcomers are an integral part of Canada; they support the local economy in towns and cities across the country by filling employment gaps and contributing their knowledge, skills and experiences to the community. Educated, skilled economic newcomers allow Canada to build its future economic capacity to address a shrinking labour force in the country. To help newcomers integrate in Canada, achieve their full potential and participate in the labour market and in society, the Government of Canada supports newcomers through settlement and integration services. The Settlement Program is characterized by a public-private partnership between the Department of Immigration, Refugees and Citizenship Canada (IRCC), provinces and territories, municipalities and many partner organizations. Settlement services are delivered by a network of local organizations and service providers to all newcomers arriving in Canada, removing barriers to their full participation in life and work in Canada and providing them with the tools needed for a smooth and fast integration into their new home – Canada. To evaluate the success of its Settlement Program, the IRCC developed a Performance Measurement Strategy. The Strategy outlines some immediate and intermediate desired outcomes of newcomer settlement and integration, including newcomers’ labour market participation and income, their ability to use the official languages, their uptake of services, participation in the community and the program’s ability to meet and adapt to their needs. To measure the level of integration by newcomers and estimate the direct and measurable outputs of program delivery, the government often uses proxy variables (such as service uptake, naturalization rate, labour market indicators and newcomers’ own sense of belonging). The introduction of Express Entry system in 2015 changed the way Canada selects immigrants. Canada now prioritizes younger, educated individuals with work experience, strong English or French language skills and the ability to integrate in Canada. These immigrants have high human capital (intangible personal attributes such as knowledge, skills, training and experience). These highly-educated skilled economic newcomers prioritize employment integration above all in the hopes of putting their knowledge, education and skills into use upon arrival in Canada. However, once in Canada, many skilled economic immigrants struggle to quickly and effectively integrate economically. This varied economic integration occurs in part because Canada’s Settlement Program is slow to respond to the needs of high skilled economic immigrants. Additional opportunities of on-the job training and improvements to the system of professional accreditation would allow newcomers to contribute their knowledge and skills to the Canadian society while enhancing their skills and easing their integration. To achieve this, settlement services must be made more accessible for all types of newcomers by offering services much sooner in the immigration process and expanding the eligibility criteria for services beyond permanent residents to include temporary residents and naturalized Canadians. To understand newcomer integration from a local perspective, I address settlement and integration services in Calgary, Alberta. As a result of the COVID-19 pandemic and a cooling off of the natural resources market, the city is experiencing unemployment levels much higher than the national average. Newcomers in Calgary are especially impacted by the recession as they tend to experience higher rates of unemployment and underemployment. With the economy predicted to be sluggish for the next few years, settlement programs are more important than ever, especially as the Government of Canada prepares to welcome over 400,000 of newcomers annually until at least 2023, some of whom will arrive in Calgary. Afterwards, I also give a preliminary overview and evaluation of the Alberta Gateway Project.
This publication has no Abstract to dispaly

Newcomer Consultations on the Context of Early Learning and Care in Edmonton

ECELC sought to consult with newcomer communities in Edmonton, specifically in regard to planning a centralized system of early learning and care that honours the realities of marginalized families and works to mitigate and remove institutional and/or systemic disadvantage for these families. The information from these consultations will be used to ensure ECELC’s activities take into account the lived experiences of newcomer families and that it considers an inclusion/equity lens in its work as it moves forward. Multicultural Family Resource Society (MFRS), one of the ECELC members, was approached to conduct this work on behalf of the Council through MFRS Coaching, Advisory, and Research Services. The consultations involved meeting with key groups of people to learn about what is already known about this topic and to identify who some of the ‘knowledge keepers’ are on this topic. MFRS consulted with Multicultural Health Brokers Cooperative; Jasper Place Child and Family Resource Centre; Intercultural Child and Family Centre; University of Alberta, Community-University Partnership for the Study of Children, Youth, and Families (CUP); MacEwan University, Human Services and Early Learning and Care; and Muslim Community of Edmonton (MCE) Child Care Centre to assess what work has already been done recently on the topic of newcomer families and early learning and care and to identify existing groups of practitioners and community members that would be good candidates for further consultation. The consultations also sought to identify facilitators for future conversations as community consultation often generates the richest data when the facilitators are known to participants and this would be an important aspect to future ECELC work. ECELC sought to consult with newcomer communities in Edmonton, specifically in regard to planning a centralized system of early learning and care that honours the realities of marginalized families and works to mitigate and remove institutional and/or systemic disadvantage for these families. The information from these consultations will be used to ensure ECELC’s activities take into account the lived experiences of newcomer families and that it considers an inclusion/equity lens in its work as it moves forward. Multicultural Family Resource Society (MFRS), one of the ECELC members, was approached to conduct this work on behalf of the Council through MFRS Coaching, Advisory, and Research Services. The consultations involved meeting with key groups of people to learn about what is already known about this topic and to identify who some of the ‘knowledge keepers’ are on this topic. MFRS consulted with Multicultural Health Brokers Cooperative; Jasper Place Child and Family Resource Centre; Intercultural Child and Family Centre; University of Alberta, Community-University Partnership for the Study of Children, Youth, and Families (CUP); MacEwan University, Human Services and Early Learning and Care; and Muslim Community of Edmonton (MCE) Child Care Centre to assess what work has already been done recently on the topic of newcomer families and early learning and care and to identify existing groups of practitioners and community members that would be good candidates for further consultation. The consultations also sought to identify facilitators for future conversations as community consultation often generates the richest data when the facilitators are known to participants and this would be an important aspect to future ECELC work.
This publication has no Abstract to dispaly

Policy recommendations for the Ministry of Justice

It is imperative that the Ministry of Justice improves the capacity and accessibility of Legal Aid, particularly when Alberta has seen a large increase in refugees in recent years. This will mitigate a significant barrier in the settlement sector, as well as strengthen Alberta’s social and economic fabric. It is imperative that the Ministry of Justice improves the capacity and accessibility of Legal Aid, particularly when Alberta has seen a large increase in refugees in recent years. This will mitigate a significant barrier in the settlement sector, as well as strengthen Alberta’s social and economic fabric.
This publication has no Abstract to dispaly

Policy recommendations for the Ministry of Labour

Alberta has seen a significant increase in refugees in recent years, however, Immigrant and Refugee Board (IRB) hearings are backlogged and refugee claimants have limited access to services in the interim. AAISA is asking the Ministry of Labour to update Alberta Labour and Immigration’s strategic framework for newcomers, as well as increase funding for service provider organizations (SPOs) to provide services to refugees and refugee claimants. Alberta has seen a significant increase in refugees in recent years, however, Immigrant and Refugee Board (IRB) hearings are backlogged and refugee claimants have limited access to services in the interim. AAISA is asking the Ministry of Labour to update Alberta Labour and Immigration’s strategic framework for newcomers, as well as increase funding for service provider organizations (SPOs) to provide services to refugees and refugee claimants.
This publication has no Abstract to dispaly

Policy recommendations for the Ministry of Health

Health is a basic human right for all. The Ministry of Health needs to increase health providers’ awareness of the Interim Federal Healthcare Benefit (IFHB), provide immediate coverage from the Alberta Health Care Insurance Plan (AHCIP) to refugees, and include refugees as eligible beneficiaries under Alberta Labour funding accessibility. Health is a basic human right for all. The Ministry of Health needs to increase health providers’ awareness of the Interim Federal Healthcare Benefit (IFHB), provide immediate coverage from the Alberta Health Care Insurance Plan (AHCIP) to refugees, and include refugees as eligible beneficiaries under Alberta Labour funding accessibility.
This publication has no Abstract to dispaly

A place to call home?: recent immigrant integration experiences in Lethbridge, Alberta

The settlement and integration of immigrants is a common policy focus for governments and researchers across the world. In Canada, these policies have become more relevant over the last twenty years. Still, most of the conversations about integration processes in Canada occur in the context of Canada’s largest and most diverse cities. In this thesis, I examine the settlement experiences of recent landed immigrants in Lethbridge—a small Albertan city. My analyses especially highlight the crucial roles that community support, length of residence, and admission class play in determining settlement outcomes of recent immigrants in Lethbridge, Alberta. Based on the data, it is safe to say that integration is promoted in Lethbridge, but immigrants still do not fare as well as the general population. The outcomes of integration process also varies depending on the lived experience of newcomers. For example, refugees are more susceptible to poorer outcomes of integration processes, while highly educated immigrants tend to perform relatively well. To increase the efficiency of integration programmes in Lethbridge, I propose to hire more immigrants to have their perspectives at the table in decision-making; increase access to and availability of relevant settlement information to immigrants; provide more mental health support; provide specific employment supports for economic immigrants; offer services to people without PR status. The settlement and integration of immigrants is a common policy focus for governments and researchers across the world. In Canada, these policies have become more relevant over the last twenty years. Still, most of the conversations about integration processes in Canada occur in the context of Canada’s largest and most diverse cities. In this thesis, I examine the settlement experiences of recent landed immigrants in Lethbridge—a small Albertan city. My analyses especially highlight the crucial roles that community support, length of residence, and admission class play in determining settlement outcomes of recent immigrants in Lethbridge, Alberta. Based on the data, it is safe to say that integration is promoted in Lethbridge, but immigrants still do not fare as well as the general population. The outcomes of integration process also varies depending on the lived experience of newcomers. For example, refugees are more susceptible to poorer outcomes of integration processes, while highly educated immigrants tend to perform relatively well. To increase the efficiency of integration programmes in Lethbridge, I propose to hire more immigrants to have their perspectives at the table in decision-making; increase access to and availability of relevant settlement information to immigrants; provide more mental health support; provide specific employment supports for economic immigrants; offer services to people without PR status.
This publication has no Abstract to dispaly

Health care choices of Ghanaian adult immigrants in Calgary, Alberta, Canada

Many African immigrants moving to Canada tend to experience deterioration of health with time in their host country due to the influence of multiple factors on their health care decisions. The purpose of this study was to understand the problems and decision dynamics relevant to Ghanaian adult immigrants’ health care choices with the first five to ten years of arrival in Calgary, Alberta. This research used a qualitative naturalistic approach with ten Ghanaian adult immigrants. Thematic analysis revealed that participants’ healthcare choices were influenced by their pre-and post-migration experiences, which informed their pathways to care. Participants provided insights about tensions among themselves and with health providers in making healthcare choices as they settled in a new environment. Further, there is a need to provide health education programs and a strong support system to facilitate better health choices and encourage health care service use among recent newcomers Many African immigrants moving to Canada tend to experience deterioration of health with time in their host country due to the influence of multiple factors on their health care decisions. The purpose of this study was to understand the problems and decision dynamics relevant to Ghanaian adult immigrants’ health care choices with the first five to ten years of arrival in Calgary, Alberta. This research used a qualitative naturalistic approach with ten Ghanaian adult immigrants. Thematic analysis revealed that participants’ healthcare choices were influenced by their pre-and post-migration experiences, which informed their pathways to care. Participants provided insights about tensions among themselves and with health providers in making healthcare choices as they settled in a new environment. Further, there is a need to provide health education programs and a strong support system to facilitate better health choices and encourage health care service use among recent newcomers
This publication has no Abstract to dispaly

Newcomer introduction to classes online program (NICO) : Research report

This research is purposed for an assessment of needs so as to identify the barriers to successful on-line language learning for new immigrants, especially those with language proficiency at CLB 3. This research is purposed for an assessment of needs so as to identify the barriers to successful on-line language learning for new immigrants, especially those with language proficiency at CLB 3.
This publication has no Abstract to dispaly

Leaving Homelands to finding Homes: Refugee Housing Affordability in Calgary

The issue of refugee housing affordability in Calgary is one which needs attention. In the coming years, Canada is expected to increase its refugee resettlement targets to approximately 15% of its total immigration quota. Data provided by CCIS shows a concentration of refugees living in the far north part of Calgary, some small portions in the Southwest, and a large concentration in the Forest Lawn/Northeast part of Calgary. This study assumes that the largest motivating factor for resettlement in these areas is housing affordability, constrained largely by refugee settlement funding. A survey of refugee budgets, when compared to available mean and lower quartile rental data, mostly corroborates this assumption. Single refugees are likely to face housing affordability issues far more than their counterparts with children, primarily due to the lack of child benefits. Refugee claimants, those seeking asylum in Canada, were at the greatest risk for homelessness in Calgary. It is recommended that the federal government consider granting refugee claimants benefits, and that the primary mechanism for increasing refugee housing affordability should be increasing cash transfers, including the possibility of a national housing benefit, to all Canadians. The issue of refugee housing affordability in Calgary is one which needs attention. In the coming years, Canada is expected to increase its refugee resettlement targets to approximately 15% of its total immigration quota. Data provided by CCIS shows a concentration of refugees living in the far north part of Calgary, some small portions in the Southwest, and a large concentration in the Forest Lawn/Northeast part of Calgary. This study assumes that the largest motivating factor for resettlement in these areas is housing affordability, constrained largely by refugee settlement funding. A survey of refugee budgets, when compared to available mean and lower quartile rental data, mostly corroborates this assumption. Single refugees are likely to face housing affordability issues far more than their counterparts with children, primarily due to the lack of child benefits. Refugee claimants, those seeking asylum in Canada, were at the greatest risk for homelessness in Calgary. It is recommended that the federal government consider granting refugee claimants benefits, and that the primary mechanism for increasing refugee housing affordability should be increasing cash transfers, including the possibility of a national housing benefit, to all Canadians.
This publication has no Abstract to dispaly

Bilingual Development in Children with Autism Spectrum Disorder from Newcomer Families

The home language environment and language abilities were compared between children with autism spectrum disorder (ASD) and children with typical development, both from newcomer families in Edmonton. Children were in elementary school, mostly 6 and 7 year olds. The goal was to understand if there were differences in bilingual development between children with ASD and children with typical development at the same age. Specifically, we wanted to understand if children with ASD have the capacity to become bilingual and whether this is supported by their communities, clinicians and educators. We conclude that children with ASD are more at risk than children with typical development for losing their heritage language. In other words, children with ASD have the capacity to be bilingual, but have limited opportunities to develop their heritage language. The home language environment and language abilities were compared between children with autism spectrum disorder (ASD) and children with typical development, both from newcomer families in Edmonton. Children were in elementary school, mostly 6 and 7 year olds. The goal was to understand if there were differences in bilingual development between children with ASD and children with typical development at the same age. Specifically, we wanted to understand if children with ASD have the capacity to become bilingual and whether this is supported by their communities, clinicians and educators. We conclude that children with ASD are more at risk than children with typical development for losing their heritage language. In other words, children with ASD have the capacity to be bilingual, but have limited opportunities to develop their heritage language.
This publication has no Abstract to dispaly