Please note, this is not an open access database or repository. We have focused on creating simple summaries of reports and articles that we have accessed through websites and academic journals, with a focus on key findings, so that even if a full report is not free to access you can reference it. When possible, we include a link to wherever the original document is hosted (which may or may not be open-access). If you come across a link that is no longer active, please let us know and we can update it. There are also some reports that will have been submitted directly to the project. In this case, these reports are uploaded directly with permission from the author or publisher. Any original documents found on this site are stored in Canada on our secure servers

Alberta makes driver’s license exchange program for Ukrainian refugees permanent

Last year, Alberta launched a temporary 1 year driver’s license exchange program for Ukrainian refugees with a Ukrainian Category B or BE driver’s license. The goal of the program was to help refugees find and access employment and care for their families. As of April 18, 2024, this program is now permanent. Last year, Alberta launched a temporary 1 year driver’s license exchange program for Ukrainian refugees with a Ukrainian Category B or BE driver’s license. The goal of the program was to help refugees find and access employment and care for their families. As of April 18, 2024, this program is now permanent.
This publication has no Abstract to dispaly

Edmonton Newcomer Centre Programs and Services Guide: Spring 2024

A comprehensive guide to all the services and programs offered by the Edmonton Newcomer Centre (formerly called the Edmonton Mennonite Centre for Newcomers) as of Spring 2024. A comprehensive guide to all the services and programs offered by the Edmonton Newcomer Centre (formerly called the Edmonton Mennonite Centre for Newcomers) as of Spring 2024.
This publication has no Abstract to dispaly

The (un)caring experienced by racialized and/or ethnoculturally diverse residents in supportive living: A qualitative study

Racialized and/or ethnocultural minority older adults in supportive living settings may not have access to appropriate services and activities. Most supportive living facilities are mainstream (not specific to one group); however, culturally specific facilities are purpose-built to accommodate older adults from a particular group. Our objective was to describe the perspectives of diverse participants about access to culturally appropriate care, accessible services, and social and recreation activities in culturally specific and mainstream (non-specific) supportive living facilities. We conducted semi-structured interviews with 21 people (11 staff, 8 family members, 2 residents) from 7 supportive living homes (2 culturally specific and 5 mainstream) in Calgary or Edmonton, Alberta, Canada. We used a rapid qualitative inquiry approach to structure the data collection and analysis. Staff and family members described challenges in accessing culturally appropriate care in mainstream facilities. Family members expressed guilt and shame when their relative moved to supportive living, and they specifically described long waitlists for beds in culturally specific homes. Once in the facility, language barriers contributed to quality of care issues (e.g., delayed assessments) and challenges accessing recreation and social activities in both mainstream and culturally specific homes. Mainstream facilities often did not have appropriate food options and had limited supports for religious practices. Residents who had better English language proficiency had an easier transition to supportive living. Racialized and/or ethnoculturally diverse residents in mainstream supportive living facilities did not receive culturally appropriate care. Creating standalone facilities for every cultural group is not feasible; therefore, we must improve the care in mainstream facilities, including recruiting more diverse staff and integrating a wider range of recreation, religious services and food options. Racialized and/or ethnocultural minority older adults in supportive living settings may not have access to appropriate services and activities. Most supportive living facilities are mainstream (not specific to one group); however, culturally specific facilities are purpose-built to accommodate older adults from a particular group. Our objective was to describe the perspectives of diverse participants about access to culturally appropriate care, accessible services, and social and recreation activities in culturally specific and mainstream (non-specific) supportive living facilities. We conducted semi-structured interviews with 21 people (11 staff, 8 family members, 2 residents) from 7 supportive living homes (2 culturally specific and 5 mainstream) in Calgary or Edmonton, Alberta, Canada. We used a rapid qualitative inquiry approach to structure the data collection and analysis. Staff and family members described challenges in accessing culturally appropriate care in mainstream facilities. Family members expressed guilt and shame when their relative moved to supportive living, and they specifically described long waitlists for beds in culturally specific homes. Once in the facility, language barriers contributed to quality of care issues (e.g., delayed assessments) and challenges accessing recreation and social activities in both mainstream and culturally specific homes. Mainstream facilities often did not have appropriate food options and had limited supports for religious practices. Residents who had better English language proficiency had an easier transition to supportive living. Racialized and/or ethnoculturally diverse residents in mainstream supportive living facilities did not receive culturally appropriate care. Creating standalone facilities for every cultural group is not feasible; therefore, we must improve the care in mainstream facilities, including recruiting more diverse staff and integrating a wider range of recreation, religious services and food options.
This publication has no Abstract to dispaly

Caring in the context of systems: Service providers perspectives on the mental health needs of newcomer young men

In this study, we applied an intersectional framework to explore service providers’ perspectives on the mental health needs of newcomer young men. We conducted focus groups and interviews with 26 service providers in Edmonton, Calgary, and Vancouver, Canada. Findings show that service providers made sense of young men’s mental health needs and service access in the context of systems. We identified three interconnected themes: newcomer young men’s senses of self in relation to macrosystems, including racism and economic marginalization; settling well as a determinant of mental health; and systems capacities and interdependent resilience. While service providers are engaged in cross-sectoral work in support of newcomer young men’s mental health, this work is not being sufficiently supported. Further work is needed around cross-sector capacity bridging and advocacy, as well as the tailoring of services to young men without the assumption and reinforcement of gender stereotypes. In this study, we applied an intersectional framework to explore service providers’ perspectives on the mental health needs of newcomer young men. We conducted focus groups and interviews with 26 service providers in Edmonton, Calgary, and Vancouver, Canada. Findings show that service providers made sense of young men’s mental health needs and service access in the context of systems. We identified three interconnected themes: newcomer young men’s senses of self in relation to macrosystems, including racism and economic marginalization; settling well as a determinant of mental health; and systems capacities and interdependent resilience. While service providers are engaged in cross-sectoral work in support of newcomer young men’s mental health, this work is not being sufficiently supported. Further work is needed around cross-sector capacity bridging and advocacy, as well as the tailoring of services to young men without the assumption and reinforcement of gender stereotypes.
This publication has no Abstract to dispaly

Intersecting barriers: The production of housing vulnerability for LGBTQ refugees in Alberta, Canada

Canada’s National Housing Strategy acknowledges that identity factors are closely connected to housing vulnerability. Specifically, it identifies 12 groups at heightened risk of negative housing outcomes in Canada. In this research, we focus on the intersection of two of these groups: LGBTQ people and refugees. Existing studies establish that members of both groups are vulnerable to discrimination, homelessness, and housing unaffordability. However, they have largely been examined separately, and with limited insights into the factors that produce vulnerability. To develop a more nuanced and systemic account of LGBTQ refugees’ housing vulnerability, we conducted a study in Alberta, Canada. Utilizing Crenshaw’s theory of intersectionality, and drawing on policy documents and key-informant interviews, we identified three types of barriers to housing. We conclude that an intersectional approach provides a foundation for systemic explanations of housing vulnerability that are too often absent in policy. Canada’s National Housing Strategy acknowledges that identity factors are closely connected to housing vulnerability. Specifically, it identifies 12 groups at heightened risk of negative housing outcomes in Canada. In this research, we focus on the intersection of two of these groups: LGBTQ people and refugees. Existing studies establish that members of both groups are vulnerable to discrimination, homelessness, and housing unaffordability. However, they have largely been examined separately, and with limited insights into the factors that produce vulnerability. To develop a more nuanced and systemic account of LGBTQ refugees’ housing vulnerability, we conducted a study in Alberta, Canada. Utilizing Crenshaw’s theory of intersectionality, and drawing on policy documents and key-informant interviews, we identified three types of barriers to housing. We conclude that an intersectional approach provides a foundation for systemic explanations of housing vulnerability that are too often absent in policy.
This publication has no Abstract to dispaly

Pre-arrival Services for Filipinos in Alberta: Bridging Gaps in Immigrant Services – Pathways to Prosperity: Canada

Pre-arrival services are considered important in the settlement and integration of immigrants and newcomers in Canada. Filipinos comprise one of the largest groups of non-white immigrants and newcomers in Canada since the 1980s. Of all immigrant groups from non-western countries Filipinos are visibly marked as the “other” yet are considered “ideal’ workers in certain occupational categories like health and service industries where they are most concentrated. Filipinos in Alberta invariably accessed pre-arrival services before arriving in Canada (provided either by the Canadian or Philippine governments; provided by church groups, placement or recruitment agencies, immigration lawyers, and family or other social networks). Those Filipinos without any formal support prior to their arrival in Alberta have made use of varied strategies to find information to assist them in their settlement in the province. In general, pre-arrival services defined early success in the settlement and integration of Filipinos in Alberta. These services eventually shaped the choices and decisions they made upon arrival, and were viewed positively, albeit lacking in many ways. All Filipinos in the study are convinced that gender-neutral pre-arrival services provide a better integrative approach for inclusion in Canada, where both males and females are given the same quality of service and information. Pre-arrival services are considered important in the settlement and integration of immigrants and newcomers in Canada. Filipinos comprise one of the largest groups of non-white immigrants and newcomers in Canada since the 1980s. Of all immigrant groups from non-western countries Filipinos are visibly marked as the “other” yet are considered “ideal’ workers in certain occupational categories like health and service industries where they are most concentrated. Filipinos in Alberta invariably accessed pre-arrival services before arriving in Canada (provided either by the Canadian or Philippine governments; provided by church groups, placement or recruitment agencies, immigration lawyers, and family or other social networks). Those Filipinos without any formal support prior to their arrival in Alberta have made use of varied strategies to find information to assist them in their settlement in the province. In general, pre-arrival services defined early success in the settlement and integration of Filipinos in Alberta. These services eventually shaped the choices and decisions they made upon arrival, and were viewed positively, albeit lacking in many ways. All Filipinos in the study are convinced that gender-neutral pre-arrival services provide a better integrative approach for inclusion in Canada, where both males and females are given the same quality of service and information.
This publication has no Abstract to dispaly

Program Evaluation Plan for ASSIST Community Services Centre Settlement Services Program and AHC New Immigrants Program

This evaluation plan provides a basic framework and steps for assessing the new immigrant service programs conducted at ASSIST Community Services Center and AHC (Action for Healthy Community) in Edmonton. It includes important and typical indicators as examples. The plan primarily applies the Impact Evaluation Process theory (Guerra-López & Toker, 2007) and a program logic model to design and plan the evaluation. The goal is to conduct these assessment steps to provide applicable suggestions or updates for these programs. This will help improve new immigrant settlement programs, enabling them to better address existing and upcoming challenges and optimize their outcomes as expected. This evaluation plan provides a basic framework and steps for assessing the new immigrant service programs conducted at ASSIST Community Services Center and AHC (Action for Healthy Community) in Edmonton. It includes important and typical indicators as examples. The plan primarily applies the Impact Evaluation Process theory (Guerra-López & Toker, 2007) and a program logic model to design and plan the evaluation. The goal is to conduct these assessment steps to provide applicable suggestions or updates for these programs. This will help improve new immigrant settlement programs, enabling them to better address existing and upcoming challenges and optimize their outcomes as expected.
This publication has no Abstract to dispaly

UCalgary Researcher Aims to Improve Intersectional Experiences of LGBTQ2S+ Newcomers to Canada

Dr. Tonya Callaghan at the University of Calgary, in partnership with the Centre of Newcomers, is studying the challenges and gaps in settlement services for LGBTQ2S+ newcomers to Calgary. This emerging research project hopes to tangibly change policy and practice around creating and implementing trauma-informed supports for the intersectional experiences of LGBTQ2S+ newcomers. Dr. Tonya Callaghan at the University of Calgary, in partnership with the Centre of Newcomers, is studying the challenges and gaps in settlement services for LGBTQ2S+ newcomers to Calgary. This emerging research project hopes to tangibly change policy and practice around creating and implementing trauma-informed supports for the intersectional experiences of LGBTQ2S+ newcomers.
This publication has no Abstract to dispaly

The implementation of community translation by newcomer serving organizations in the city of Edmonton

The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services? The City of Edmonton is a diverse and constantly evolving city. As more newcomers move to the city, the need for specific language resources changes and organizations must adapt to these changes. Edmonton has many organizations that specifically assist newcomers with integrating into society. These organizations include Edmonton Immigrant Services Association (EISA), Islamic Family and Social Services Association (IFSSA), Action for Healthy Communities, Catholic Social Services and the Edmonton Mennonite Centre for Newcomers (EMCN), among others. Other organizations provide services to specific cultural groups, such as language and culture schools, which also assist newcomers. This thesis will discuss the research project “Mapping Spaces of Translation and Interpretation in Edmonton,” which mapped and documented organizations that make use of translation and interpretation to provide services for newcomers, immigrants, and refugees, within Edmonton and surrounding areas. The project sought to research the following two questions: 1) How do organizations within the city of Edmonton that provide services to newcomers utilize translation (text-to-text) or interpretation (spoken/verbal) to facilitate their services? 2) What challenges do these organizations face in using translation and interpretation while providing their services?
This publication has no Abstract to dispaly

Support Networks for Rural Newcomers to Alberta: Research Report

This report provides a comprehensive analysis of the challenges faced by newcomers in rural areas of Alberta and the support networks available to them. The report is based on research conducted between fall 2022 and spring 2023 and includes insights from network discussions, conversations with background experts, and supplementary information gathered during the project. The report highlights the importance of community organizations and government programs in helping newcomers settle in rural areas and provides recommendations for improving support networks. The report also outlines the demographic information about each participant’s role, the services they provide, their funding situation, the specific industries operating in each participant community, their Rural Renewal or Rural Entrepreneur stream status, and other information to provide an at-a-glance picture of the community context for each interview. This report provides a comprehensive analysis of the challenges faced by newcomers in rural areas of Alberta and the support networks available to them. The report is based on research conducted between fall 2022 and spring 2023 and includes insights from network discussions, conversations with background experts, and supplementary information gathered during the project. The report highlights the importance of community organizations and government programs in helping newcomers settle in rural areas and provides recommendations for improving support networks. The report also outlines the demographic information about each participant’s role, the services they provide, their funding situation, the specific industries operating in each participant community, their Rural Renewal or Rural Entrepreneur stream status, and other information to provide an at-a-glance picture of the community context for each interview.
This publication has no Abstract to dispaly