This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes. This report contains the assessment done by Constellation Consulting Group to assess the impact of service delivery mode on client satisfaction and therapy outcomes provided by CCIS during COVID. The main goal is to capture learnings about client preferences and service outcomes.
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This report presents an overview of the work that the EMCN has done in 2020 to help newcomers in Edmonton. These include the expansion of their language delivery programs; provision of online support for the Settlement in Schools program on top of its phone and face to face services; increased participation for the Safe Families Program; and many others. The year 2021 also celebrates 40 years of the EMCN. This report presents an overview of the work that the EMCN has done in 2020 to help newcomers in Edmonton. These include the expansion of their language delivery programs; provision of online support for the Settlement in Schools program on top of its phone and face to face services; increased participation for the Safe Families Program; and many others. The year 2021 also celebrates 40 years of the EMCN.
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Heritage language schools in Edmonton, AB are grassroots organizations that provide various services for newcomers, such as language classes, employment opportunities, community connections, and day care. 25 heritage language schools were studied during the COVID-19 pandemic, and results showed that the schools gave important support to temporary foreign workers (TFWs), combatted anti-Asian racism, and supported front-line workers. Heritage language schools in Edmonton, AB are grassroots organizations that provide various services for newcomers, such as language classes, employment opportunities, community connections, and day care. 25 heritage language schools were studied during the COVID-19 pandemic, and results showed that the schools gave important support to temporary foreign workers (TFWs), combatted anti-Asian racism, and supported front-line workers.
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Calgary Catholic Immigration Society (CCIS) provides settlement and integration services to all immigrants and refugees in Southern Alberta. Recognizing that newcomers who settle in rural Southern Alberta communities often have unique experiences and service needs, CCIS provides specialized services for newcomers in rural communities through BCIS (Brooks), FCIS (High Rover), RVIS (Rockyview), and WCIS (Willow Creek). From April 1, 2021 to March 31, 2022, 1,372 unique newcomers were supported. This included 742 clients supported in Brooks (57%), 233 clients supported in High River (18%), 105 clients supported in Rockyview County (8%), 89 clients supported in Okotoks (7%), 80 (6%) clients supported in Willow Creek District, 39 clients supported in Strathmore (3%), 11 clients supported in Drumheller (1%), 5 clients supported in Hanna (<1%). To ensure continuous program improvement and deep understanding of the impact of the rural services offered by CCIS, in 2022 research and evaluation experts at Constellation Consulting Group were hired to evaluate CCIS’ rural service offering. The evaluation involved multiple stakeholders and used mixed methods to garner robust results. The evaluation examined the period from April 1, 2021 to March 31, 2022, and found that services offered through BCIS, FCIS, RVIS, and WCIS are creating positive social outcomes for newcomers across Southern Alberta, including increased ability for newcomers to integrate within their communities and feel a sense of belonging in Canada. Calgary Catholic Immigration Society (CCIS) provides settlement and integration services to all immigrants and refugees in Southern Alberta. Recognizing that newcomers who settle in rural Southern Alberta communities often have unique experiences and service needs, CCIS provides specialized services for newcomers in rural communities through BCIS (Brooks), FCIS (High Rover), RVIS (Rockyview), and WCIS (Willow Creek). From April 1, 2021 to March 31, 2022, 1,372 unique newcomers were supported. This included 742 clients supported in Brooks (57%), 233 clients supported in High River (18%), 105 clients supported in Rockyview County (8%), 89 clients supported in Okotoks (7%), 80 (6%) clients supported in Willow Creek District, 39 clients supported in Strathmore (3%), 11 clients supported in Drumheller (1%), 5 clients supported in Hanna (<1%). To ensure continuous program improvement and deep understanding of the impact of the rural services offered by CCIS, in 2022 research and evaluation experts at Constellation Consulting Group were hired to evaluate CCIS’ rural service offering. The evaluation involved multiple stakeholders and used mixed methods to garner robust results. The evaluation examined the period from April 1, 2021 to March 31, 2022, and found that services offered through BCIS, FCIS, RVIS, and WCIS are creating positive social outcomes for newcomers across Southern Alberta, including increased ability for newcomers to integrate within their communities and feel a sense of belonging in Canada.
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The report presents research findings on the challenges faced by different communities, examines these findings in light of stakeholders’ experiences and insights, and explores the strengths and weaknesses of these communities. The report highlights key areas of concern for Black community leaders and organizations in Edmonton, AB and across Canada, including issues related to accessibility, professional integration, social and cultural isolation, minority statuses, and shifting identity. A systematic analysis is currently underway to expand on this preliminary report. The report presents research findings on the challenges faced by different communities, examines these findings in light of stakeholders’ experiences and insights, and explores the strengths and weaknesses of these communities. The report highlights key areas of concern for Black community leaders and organizations in Edmonton, AB and across Canada, including issues related to accessibility, professional integration, social and cultural isolation, minority statuses, and shifting identity. A systematic analysis is currently underway to expand on this preliminary report.
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This guide provides an overview of where and how Ukrainian immigrants can access a variety of settlement and integration services, as well as any requirements or other eligibility needs for accessing certain programs. This guide provides an overview of where and how Ukrainian immigrants can access a variety of settlement and integration services, as well as any requirements or other eligibility needs for accessing certain programs.
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The objective of this study is to identify locations of newcomers and jobs in Calgary and analyze transit-based job accessibility from the locations of newcomers to their prospective jobs. The cumulative opportunity measure is used to compute job accessibility, which counts the number of job opportunities that can be reached from each Dissemination Area in Calgary within a given travel time. In addition, this study examines transit-based job accessibility based on various commute times and jobs in different employment sectors. This study leads to the broad conclusion that newcomers in Calgary need more efficient transit services to deliver them to their potential job opportunities. Given that transit-based job accessibility varies considerably depending on the time of day and industry, time- and industry-specific approaches in transit planning will be helpful in efforts to improve newcomers’ transit- based job accessibility and, in turn, their chances for stable employment and settlement. The objective of this study is to identify locations of newcomers and jobs in Calgary and analyze transit-based job accessibility from the locations of newcomers to their prospective jobs. The cumulative opportunity measure is used to compute job accessibility, which counts the number of job opportunities that can be reached from each Dissemination Area in Calgary within a given travel time. In addition, this study examines transit-based job accessibility based on various commute times and jobs in different employment sectors. This study leads to the broad conclusion that newcomers in Calgary need more efficient transit services to deliver them to their potential job opportunities. Given that transit-based job accessibility varies considerably depending on the time of day and industry, time- and industry-specific approaches in transit planning will be helpful in efforts to improve newcomers’ transit- based job accessibility and, in turn, their chances for stable employment and settlement.
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This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region. This comprehensive report provides insights into the state of language training in Alberta, Manitoba, and Saskatchewan. The report is based on a survey of front-line workers in the newcomer-serving sector and identifies key areas that require further reflection and action to promote improved sector health. The report highlights the challenges faced by front-line staff in delivering language training and provides recommendations for addressing these challenges. The report is an essential resource for policymakers, service providers, and other stakeholders interested in improving the quality of language training services for newcomers in the PNT region.
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In this report, Edmonton City Council is being asked to approve the Anti-Racism Strategy to support the equity of racialized communities in Edmonton, structural changes within the City of Edmonton Administration, as
well as the development of an implementation and financing plan to activate the Strategy. This
work will be prioritized in Administration’s work for the long-term City Plan alignment. The proposed anti-racism strategy outlines 3 elements to advance anti-racism in Edmonton, and is asking Council for both approval of the strategy as well as an increase in operating expenditure budget. In this report, Edmonton City Council is being asked to approve the Anti-Racism Strategy to support the equity of racialized communities in Edmonton, structural changes within the City of Edmonton Administration, as
well as the development of an implementation and financing plan to activate the Strategy. This
work will be prioritized in Administration’s work for the long-term City Plan alignment. The proposed anti-racism strategy outlines 3 elements to advance anti-racism in Edmonton, and is asking Council for both approval of the strategy as well as an increase in operating expenditure budget.
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The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence. The Family Conflict Prevention Program provides culturally-sensitive family violence services and supports in 13 different languages. Evaluation showed the program superseded their targets for keeping clients safe from violence/abuse, accessing community services and education on family violence.
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