Research Library

Research is lacking on the intersection between being trans or non-binary and a newcomer in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Reasons for immigration included: persecution, humanitarian claims, to access gender-affirming healthcare, employment, and/or education. Only 1 in 5 trans or non-binary newcomers accessed a settlement service within their first year in Canada. Trans or non-binary newcomers were 2x as likely to NOT have a primary healthcare provider than trans or non-binary second generation immigrants and trans or non-binary immigrants who have been in Canada for more than 5 years. Research is lacking on the intersection between being trans or non-binary and a newcomer in Canada. Alberta, in particular, is one of the top 4 provinces where the most trans or non-binary immigrants reside. Reasons for immigration included: persecution, humanitarian claims, to access gender-affirming healthcare, employment, and/or education. Only 1 in 5 trans or non-binary newcomers accessed a settlement service within their first year in Canada. Trans or non-binary newcomers were 2x as likely to NOT have a primary healthcare provider than trans or non-binary second generation immigrants and trans or non-binary immigrants who have been in Canada for more than 5 years.
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Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement. Referral processes are central to ensuring that newcomer clients are connected with appropriate programming and service offerings to support their settlement, integration, and overall wellbeing. These processes involve referring clients from one agency to another based on their specific needs and circumstances. However, the effectiveness of referral processes in Alberta is influenced by a variety of factors, including agency capacity, confidentiality concerns, and the ad hoc nature of follow-up on referrals. This report discusses major barriers to the referral process between Albertan immigrant serving agencies, as well as recommendations for improvement.
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This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers. This report presents findings from the 2020 Family Violence (FV) Broker & Apartment 1310 program evaluations. This year’s evaluation was completed by Habitus Collective and covers the period from January 1, 2020 to December 31, 2020. The Family Violence Brokers are a supplementary, gender-based support to CCIS Cultural Brokerage Program (CCBP) families who present with family violence concerns. Apartment 1310 provides temporary accommodation and immediate programming for low-risk perpetrators of family violence who are mandated to separate from the family. Beginning in March 2020, the programs had to adapt to frequently changing circumstances and public health regulations resulting from the COVID-19 pandemic. This resulted in office closures, work from home mandates, and periods when in-person contact with families was limited or not possible requiring adaptation to virtual or hybrid service delivery. Furthermore, families were and will continue to be facing pandemic-related challenges and stress, which may increase the likelihood or severity of family violence. From the period January 1, 2020 – December 31, 2020, the Family Violence Brokers supported a total of 234 families, including 267 adults and 154 children. This was a 28.6% increase from the year prior despite a drop in total CCBP cases. Family Violence clients represented 47 countries of origin and 29 language groups. At the individual level, Canada, India, and the Philippines were the main countries of origin, which aligns to the main countries of origin for recent immigrants to Alberta as a whole. The majority of clients were Canadian Citizens (61%) or Permanent Residents (35%). Due to health restrictions, Apartment 1310 hosted only three residents this year. Evaluation activities revealed that the program along with Apartment 1310 are highly valued by Children’s Services staff, clients, and Brokers.
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This report presents findings from the 2020 CCIS Cultural Brokerage Program (CCBP) outcome evaluation, which covers the period from November 1, 2019 to October 31, 2020. The CCIS Cultural Brokerage Program (CCBP) is integral to the practice of Children’s Services (CS), providing cultural and language interpretation that is essential to achieving accurate assessments and positive and sustained outcomes for children and families. There are a number of factors that influence the success of the program. This includes a co-developed model that functions as a deeply embedded partnership between CCIS and Children’s Services. Skilled and competent Brokers who are well-versed in the CS system and community resources, are able to connect with families through lived experience, and are able to invest in strong working relationships with Children’s Services staff are central to achieving outcomes. Yet gaps in preventative services, first-language services, and culturally responsive services continue to make the work difficult and point to the need for ongoing systems advocacy. The CCIS Cultural Brokerage Program itself may not be able to expand while also maintaining the fidelity of the model – which is based on a strong internal community of practice and relationships of trust – however the model has definite potential to be scaled to other systems and communities. This report presents findings from the 2020 CCIS Cultural Brokerage Program (CCBP) outcome evaluation, which covers the period from November 1, 2019 to October 31, 2020. The CCIS Cultural Brokerage Program (CCBP) is integral to the practice of Children’s Services (CS), providing cultural and language interpretation that is essential to achieving accurate assessments and positive and sustained outcomes for children and families. There are a number of factors that influence the success of the program. This includes a co-developed model that functions as a deeply embedded partnership between CCIS and Children’s Services. Skilled and competent Brokers who are well-versed in the CS system and community resources, are able to connect with families through lived experience, and are able to invest in strong working relationships with Children’s Services staff are central to achieving outcomes. Yet gaps in preventative services, first-language services, and culturally responsive services continue to make the work difficult and point to the need for ongoing systems advocacy. The CCIS Cultural Brokerage Program itself may not be able to expand while also maintaining the fidelity of the model – which is based on a strong internal community of practice and relationships of trust – however the model has definite potential to be scaled to other systems and communities.
This publication has no Abstract to dispaly

This report presents findings from the 2020 CCIS Cultural Brokerage Program (CCBP) outcome evaluation, which covers the period from November 1, 2019 to October 31, 2020. The CCIS Cultural Brokerage Program (CCBP) is integral to the practice of Children’s Services (CS), providing cultural and language interpretation that is essential to achieving accurate assessments and positive and sustained outcomes for children and families. There are a number of factors that influence the success of the program. This includes a co-developed model that functions as a deeply embedded partnership between CCIS and Children’s Services. Skilled and competent Brokers who are well-versed in the CS system and community resources, are able to connect with families through lived experience, and are able to invest in strong working relationships with Children’s Services staff are central to achieving outcomes. Yet gaps in preventative services, first-language services, and culturally responsive services continue to make the work difficult and point to the need for ongoing systems advocacy. The CCIS Cultural Brokerage Program itself may not be able to expand while also maintaining the fidelity of the model – which is based on a strong internal community of practice and relationships of trust – however the model has definite potential to be scaled to other systems and communities. This report presents findings from the 2020 CCIS Cultural Brokerage Program (CCBP) outcome evaluation, which covers the period from November 1, 2019 to October 31, 2020. The CCIS Cultural Brokerage Program (CCBP) is integral to the practice of Children’s Services (CS), providing cultural and language interpretation that is essential to achieving accurate assessments and positive and sustained outcomes for children and families. There are a number of factors that influence the success of the program. This includes a co-developed model that functions as a deeply embedded partnership between CCIS and Children’s Services. Skilled and competent Brokers who are well-versed in the CS system and community resources, are able to connect with families through lived experience, and are able to invest in strong working relationships with Children’s Services staff are central to achieving outcomes. Yet gaps in preventative services, first-language services, and culturally responsive services continue to make the work difficult and point to the need for ongoing systems advocacy. The CCIS Cultural Brokerage Program itself may not be able to expand while also maintaining the fidelity of the model – which is based on a strong internal community of practice and relationships of trust – however the model has definite potential to be scaled to other systems and communities.
This publication has no Abstract to dispaly

The Calgary Local Immigration Partnership (CLIP) 2021 Newcomer Survey explores when, how and where newcomers access information as they make Calgary home and suggests areas for increased attention so that together, we can improve newcomers’ experience and settlement and integration outcomes. As Canada reopens after COVID-19 precautions lift, opportunities to review access to settlement and integration programs, to fully utilize immigrant’s vital role in both economic and societal recovery, and to remove systemic barriers for newcomers and marginalized populations present themselves. Better settlement and integration journeys in Canada require engagement by all levels of government, both the private and public sectors as well as civil society. The Calgary Local Immigration Partnership (CLIP) 2021 Newcomer Survey explores when, how and where newcomers access information as they make Calgary home and suggests areas for increased attention so that together, we can improve newcomers’ experience and settlement and integration outcomes. As Canada reopens after COVID-19 precautions lift, opportunities to review access to settlement and integration programs, to fully utilize immigrant’s vital role in both economic and societal recovery, and to remove systemic barriers for newcomers and marginalized populations present themselves. Better settlement and integration journeys in Canada require engagement by all levels of government, both the private and public sectors as well as civil society.
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The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being. The research project Understanding Newcomers’ Experiences of Inclusion (UNEOI) examines newcomers’ experiences of settlement, integration, inclusion or exclusion and how these impact newcomer well-being.
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Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532. Edmonton Immigrant Services Association (EISA) adapted to virtual services during the COVID-19 pandemic. This highlighted online service inequities and increased demand. In 2020-2021, EISA supported 5689 clients and had a end of year net assets of $1002532.
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The Alberta Settlement and Integration Program (ASIP) Stakeholder Engagement Report is a comprehensive document that highlights the progress made in improving settlement access, building communities’ capacity, responding to emerging needs, and supporting initiatives for better labor market integration in Alberta. The report provides recommendations that are disaggregated into general provincial recommendations and nuanced recommendations that are specific to the unique context of Alberta’s small centers. The report emphasizes the intersectional and mutually supportive nature of the ASIP focus areas, highlighting that many recommendations cross-pollinate across several focus areas. The report also includes an overview of ASIP. Overall, the report provides valuable insights into the progress made in improving settlement and integration services in Alberta and offers recommendations for future improvements. The Alberta Settlement and Integration Program (ASIP) Stakeholder Engagement Report is a comprehensive document that highlights the progress made in improving settlement access, building communities’ capacity, responding to emerging needs, and supporting initiatives for better labor market integration in Alberta. The report provides recommendations that are disaggregated into general provincial recommendations and nuanced recommendations that are specific to the unique context of Alberta’s small centers. The report emphasizes the intersectional and mutually supportive nature of the ASIP focus areas, highlighting that many recommendations cross-pollinate across several focus areas. The report also includes an overview of ASIP. Overall, the report provides valuable insights into the progress made in improving settlement and integration services in Alberta and offers recommendations for future improvements.
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Service providers and program managers from organizations working with newcomers participated in focus groups or interviews. Questions centered on mental health challenges, opportunities and/or priorities of newcomer young men in Calgary, Edmonton and Vancouver. Service providers and program managers from organizations working with newcomers participated in focus groups or interviews. Questions centered on mental health challenges, opportunities and/or priorities of newcomer young men in Calgary, Edmonton and Vancouver.
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